When you purchase, make certain you won't need to return your purchase (even if you have the receipt.) my daughter removed the tags from her Sherpa unwrapping Christmas gifts (never worn, besides to try on Christmas Day) and RAK will not take it back since we don't have the tags. Terrible customer service.
The hang strings were still attached only price tag was removed. The reason for return was the inside label states DRY CLEAN ONLY. It's difficult to be stuck with a $60 plus Sherpa because a price tag was removed. Before trying to return to RAK I went to The Southern Shirt web site to find someone had washed a Sherpa and it matted together. Beware if you need to return an item to RAK to do not remove anything. Manager would not even talk to me. America needs to get back to REAL customer service. One reason we have lost so many...
Read moreBought a pair of $45 flip flops there. In two weeks of occasional wearing, they stretched so much I couldn't wear them. Took them back for refund but was told that they would not refund my money. I will not shop in a store that does not stand behind their products - there are too...
Read moreReally enjoyed stopping in. We didn't really know what to expect, we simply saw them as we drove by and decided to stop in. We were really glad we did, what a nice surprise. The staff was so friendly and helpful, and all of their products are very nice. Looking forward to...
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