Office Depot — Attraction in Fort Smith

My wife bought a computer on 12/28. Store staff was very helpful. How ever item was not in stock and had to be ordered and shipped. It was supposed to arrive 1/2. After checking order status on 1/2 we discovered it was on backorder. We had no notices of this so had we not checked the status we would not have known it would not arrive today. I believe we should have been told in the store there may be an extra delay. We WERE told if we didnt get it when we were supposed to contact them about it. I contacted customer service and got a reply that it may be at least 5 more days before I get my order. I guess I have no choice to wait now but this is unacceptable. I am sure there computers in other stores in my state that had it in stock and could have been shipped to us. At the very least they should over night my computer now to make up for the wait. Better yet maybe they shouldnt sell items not in stock at all. We are not very happy customers...

I want to start this review with the fact that I have never been to office depot before and I am not a very crafty person. I walked into the store and it was pretty busy and so I went up to the desk and I asked if there was someone who could help me look for some things and answer some questions. They lady called for the MANAGER to come help and I can not even express how rude this lady was. After talking for a minute I explained what I am kind of needing and she finally goes "so what are you needing?" and I say "well I am not exactly sure" and she cut me off and said "If you don't know how do you expect me to know?" I would have finished my statement saying exactly the things I needed and She ended up saying "I wasn't trying to be smart, but do you get what I mean?" This place will never get my business again I rather order my supplies online from somewhere else and wait for the supplies rather than...

I have made my LAST print order for Office Depot. I am so disappointed. Having made an online order previously, I was familiar with the process & fully expected my order to take about 3 weeks. Needing signs for a January event at our food pantry, I ordered 2 signs in December. After placing my order I received zero follow-up emails. January came & went no signs arrived. I went to our local store & was able to verify the order existed & was classified as “in transit or process” or something. I was directed to follow up with the 1 800 number. Another week went by and no signs. I called the print location in TX. I was told my order was canceled & my card was credited the amount. AGAIN I received zero email or phone alerts. I guess I would just be waiting if I hadn’t called to check. Thanks for nothing Office Depot Print Services. Stick...