Jobes Hat Store — Attraction in Fort Worth

Jobes hats has amazing customer service! Trying to find a felt American Hat Co. in my size at a good price for a while now. Have traveled all over and haven’t found what I was looking for. Called up Jobes to ensure their website was accurate to what they had i stock due to most other places saying they had stock till you check out and then get put on back order. Spoke to a young lady named Cindy, she went over what they had in stock and even went out of her way to verify their over stock. Seeing hat pictures online all the shades look different in every picture. Cindy had me text a picture of what I was looking for and then she had the knowledge to confirm what color hat I was looking for. She got my order placed over the phone, verified all my information for shipping and walked me through the next process. I sent over some pics of my current hat so they can replicate the shape. The order was placed Saturday, they text me Monday to show me finished shaping pictures, ask if I had any questions or concerns. Then shipped the hat and I got it Wednesday. 4 days from purchase to hands from Texas to Illinois! Excellent service, great options, great work. Even got to pick a patch from Jobes Hats brand. Amazing place. Cindy was awesome!! Thank you guys. Also hooked it up with Military Discount!! Thank you...

Over the years, I’ve impetuously collected hats I’ve found but have never been “happy” with what I’ve seen. I typically have to steam and reshape the hats to the size and shape I want, and they (obviously) don’t look “professional.” Living in southern New Jersey makes it VERY difficult to shop for ANY hat, especially cowboy hats. Making things worse, my hat size is 62.5 cm, which puts me right in between a 7 3/4 and 7 7/8 - both of which are almost impossible to find. Needless to say, I was “worried” about purchasing a hat blindly online.

When I came across Jobes Hats, I was pleasantly surprised at their stock, in my size no less, and how easy it was to navigate their site. I eventually settled on the AHC 6400 4 1/4 and wanted something different than my Cattleman and Gus-shaped hats. I went bolder with a Brick crown on a wide 9” CHL brim.

I ordered my hat this past Sunday, and by Thursday (today), it was waiting for me when I got home - and it is better than I could have ever expected. The hat was packed professionally with care, and I can’t say enough what a wonderfully easy process and fast delivery to the North East. I will definitely be placing a few more...

My experience with ya'll started about 3 weeks ago when I called inquiring about a 7x tall crown. Francisco informed that if I wanted a Tall Crown I would need to look for a 10x. He then got me all the information I needed regarding when you guys would have 10x tall crowns back in stock in my size. Francisco provided excellent customer service. The next employee I spoke with that showed me excellent customer service was Sandra. I called a couple days before placing my order and she told me the best way to do it through the phone, I really appreciated that. Today when I placed my order, I did so through Yareli. She showed excellent customer service throughout the whole process as well. The person who shaped my hat was Juanito!! It came out exactly how I wanted and I have to thank Yareli for that since she took down most the info as well as received the pictures of how I wanted it. I even received a picture

Overall my experience with you guys was 5 star!! Francisco, Sandra, Yareli, and Juanito... THANK YOU ALL. I will be a lifelong supporter and customer of Jobe's because of this excellent service across the board. Can't wait to receive my...