Maintenance Chef — Attraction in Four Corners States

I would give negative stars if I could. There was NO customer service offered from "Sharon." I called seeking stove repair for our restaurant and she was horrible. I told her we needed repair TODAY and she replies "Oh that's extra, so we'll have to do it tomorrow." Excuse me? I didn't ask about pricing--I asked for someone to come out to repair my stove today--regardless of how much it costs. She proceeds to ask me if we've done business before and if not, she required payment without even telling me when the technician is coming. What?? When I asked her what time the tech would be sent out, her reply was "Oh, I don't have the schedule in front of me." Then why are we even having a conversation about payment?? You have no schedule, and have no clue when a technician can come, but you want me to issue you my company's credit card. PLEASE!! We will never do business with this company. Word of mouth travels fast, so expect a decline in customers this summer.... You're...

We have hired this company several times within the last year, and at the end of the day they are great. Time is money, and they understand that. When equipment critical to our operation was failing they laid out different price points and options to solve the issue. Their technicians are knowledgeable and polite, and work to get the job done ahead of time and under their original estimate when possible. Even when some of their other clients are huge businesses with chains and franchises throughout the metro area they seem to take an extra step in caring for the well being of their work done with small mom-and pop business like mine. After their work was done, they came out again to make sure everything was functioning properly. With their wide array of skills and knowledge I would recommend using them for minor and major issues in...

dishonest and misleading business practice. Paid over $800 to fix ice machine. Within a couple of weeks broke again. On website states 30 day warranty at no cost to customer. Came out repeated times with no communication and charged for each visit and ordered parts without my consent. Charged an additonal $1500 and machine was never fixed. Did refund for part ordered after complaing but still owe and addtional $800. Made a total of 8 service calls and being charged each time and misdiagnosed issue. With other compaines technician always calls and confirms what issue is and asks if want to purchase parts or continue with repair and what the cost will be. With as many service calls that were made should have communicated if I wanted to contiinue wih repair. Very poor...