Northeast Georgia Medical Center Gainesville — Attraction in Gainesville

On May 5 I was transferred from the Braselton hospital via ambulance for trauma surgery on my left hand for a crush wrist, from a motorcycle accident, had been given a little bit of pain medicine to get me through the ride to the hospital. Once I arrived at the hospital a anesthesiologist came in and was asking all the basic questions and then found out I had a high liver enzyme test. He had an absolute fit ran around that room like a chicken with his head cut off yelling at everybody and telling me I was lucky that it was an emergency surgery or I would not be having the surgery at all. Acting like it was all my fault that my liver enzymes were elevated which my other doctor said that it was probably because of the motorcycle accident that something probably hit me in the abdomen to make them elevated. After I don't know how long of a time he finally decided well he would go ahead and take me back to the OR and do the surgery and then when he gets me back to this operating room he finds out that I have a few disc in my neck that are bulging and he went crazy again. Again after a long wait in the operating room he agreed to go ahead and do my surgery because he knew that he was going to have to put my neck in a different position in order to intubate me that he was worried about my neck but he went a head and did it. Having had no concern of my hair. I have long hair and I asked him if he would please put my hair in a blue cap as everyone else gets , he said no we don't keep those caps in the OR, which is ridiculous because I'm an RN of 30 years and he taped it he just wrapped it and wrapped it just with no concern just wrap it around and around took it and just wrapped it with his fingers all over where he was a very very mean man. It took numerous nurses after I was in my room a few days to get that tape out of my hair after it broke my hair all off and he had no concerns at all. I then once I was transferred from the OR I was put in an orthopedic trauma room that was way back at the back of the unit where nobody could hear me...... I was crying and begging them for something else for pain because what they were giving me was not holding me and they took my call light and put it behind my right shoulder so that it would fall off the bed behind me and even if it wasn't meant to fall off my shoulder there wasn't any way for me to be able to reach with two broken arms over my shoulder to get so I continued to yell I need my call light I need my call light I'm hurting please bring me my call light and this went on throughout the whole night and they would come in once in a while and say oh honey is there something that I can help you with and I would say yes I need something for pain and I can't reach my call light and they would like to put it on my shoulder and I don't I can't reach that I can't push that button we're right here at the nurses station and I said I've been calling out to you and nobody is answering, Well everybody must be tied up in another room I said it doesn't sound like the floor is very busy and I am yelling so somebody has got to hear me if you don't some of the other patients have got to be hearing me and so this went on all night long and if I even wanted a bedpan 10-20 min nobody ever seem to care. The staff didn't care at all if I had a call light. I promise I called out all night long somebody please come help me I don't have a call light I need something somebody come help me something for pain please I don't have a call light and nobody would come and I could hear the nurses at the nurses station laughing. I know I heard the nurses sitting at the nurses station and also there is a clerk that sits at the nurses station that answers the call lights so she should've been able to hear me hollering I need a call light and if she didn't hear me that's pretty pathetic something...

When I had my first son I was in labor for 72h. Over 24 of that was at this hospital. I didn’t get to eat because the night I started contracting I had no appetite, the next day I was nervous so no appetite, the next day I missed breakfast from lack of sleep and left late for work. At work my coworkers said “sweetie you’re in labor!” So I went to Longstreet where they confirmed I was and sent me to L&D. Still hadn’t eaten, tried to eat CFA and couldn’t. Was told to drink fluids, fine! After I delivered I was put in a closet of a room (this was also fine because I didn’t expect a 5 star hotel) and didn’t get a meal sent to me until supper the following day. When we asked the person in charge of meals why I wasn’t getting a menu she fussed me out and said it’s my responsibility to handle all of this (even though it’s literally in her job description) and my mom had enough and let her have it. I was seeing hallucinations because I was so weak from no meals. I had to learn from the lactation consultant how to nurse lying down because I couldn’t sit up. I couldn’t poop to leave because I hadn’t had food. (editing in) Also, as soon as I went to sleep they entered the room at 4 am to bathe my son, of all of the times that they could do it they waited until we’d all FINALLY gone to sleep and about 15 minutes in they came and opened the door and flipped on the lights, I hollered to turn them off, and the nurse and her aid said “BATH TIME!!!” Were not all on night shift sleep schedules, this wasn’t the move. It was a hot mess. Then they sent me a bill, and continue to 5 years later, but my insurance confirmed it’s been paid. Fast forward to January. My Grandmother in law was diagnosed with multiple kinds of cancers. The oncologist told her she had 6 months, more if she received treatment. The tumors and cancer cells emulsified but the oncologist scheduled her treatment 3 months out. Now it’s 3 months and one week since her diagnosis and he’s refusing to continue her treatment after one single dose because she’s in icu with staph and fluid in her lungs and needs a transfusion. At Emory, my grandmother who was over a decade older than Nana, received transfusions by her oncologist specifically for this reason so she could continue treatment. They gave up on Nana before they ever even started. When I tell you that this hospital has the most pathetic licensed doctors in the world, I mean it. I have heard of people having better treatment at the hospital in Habersham that’s 1/8 the size of this one. If you are having a baby, or have cancer, this is the worst hospital in North Georgia to consider. The staff is there for the money and the conversations they share with their colleagues. I will say this, the only doctor in the entire system that I would trust my life with is Keshma Saujani. She saw me as a teen and came in as I awaited a c section (I couldn’t deliver on my own) bevause she remembered me (which is amazing because she sees so many patients and it had been years since I switched for proximity to Baldwin) & at that moment my baby decided to come! Everything else in this hospital is a complete waste of money, time, and effort. I would rather take my chances with a medical emergency than to be taken here. That’s...

I wouldn’t let this place take care of my pet rock. I was looking to get back on antidepressants and you can usually get them through a family doctor that you can continue seeing for checkups. The medical center where I am from is small and everyone uses them as family doctors, so I figured this medical center would be the same. Walked into the north entrance and the receptionist didn’t know where to send me for antidepressants. She proceeded to ask me personal questions about my mental state as if she was a doctor. I did not answer them. She sent me to the emergency room. So I walked into the ER and ASKED if I could get on antidepressants in here. They didn’t say yes or no specifically. They brought me into a backroom behind the desk where a nurse began asking me questions about my mental state filling out paperwork on the computer. He then said he’d send me to laurelwood, the psych ward, where a professional would come and talk to me for about 45 minutes. I would be escorted by security and couldn’t have my loved one with me. The ONLY reason I agreed was because he said someone would give me the 45 minute assessment so I was under the assumption I’d be able to get on antidepressants. My mistake for assuming, but no one was being clear about anything. I get to the psych ward and have to undress in front of a lady and put on paper clothes and socks. Go pee in a cup in the worlds most disgusting bathroom, and have my blood drawn which I wasn’t aware they were going to do until the lady walked in. The woman in the room next to me was screaming crying begging for someone to come talk to her. I spoke with 4 different people who came to see me. None of them stayed longer than 3-5 minutes. No one ever came in to talk to me for 45 minutes. I was lied to. I kept asking when I was going to be able to leave because I didn’t belong In here. I just simply wanted antidepressants I wasn’t bad enough to be in a psych ward. After 2 hours of not really hearing anything helpful I began to fear that they were going to keep me in here against my will. I called my loved one crying from being so scared. I didn’t agree to this. I agreed to talking to a professional for 45 minutes. Not being locked in here not being properly talked to and having my blood drawn and being terrified of being held against my will. Eventually a lady came and told me I was being discharged. I’ve never moved faster in my life. It was a very traumatic experience and I was lied to by a healthcare provider. I finally reached out to a therapist on my own a few days later to talk to in person and told her about this. She was genuinely shocked that they let me go after 2 hours as they usually keep people for at least 3 days. The first and last time ever going to this disgusting hospital. Now have a very expensive bill that I will not be paying. F y'all. People go in for something so simple. You could’ve just said no we can’t give you those instead of putting me through unneeded trauma. So many 1 star reviews I don’t know how they are still allowed...