The Worm Farm - Eco Now — Attraction in Garden Grove

My first retail disappointment in the new year. I placed an online order on 1/1. Was told it would be ready for pickup on 1/5 at 11 a.m. On 1/6, I get a text stating the location is closed and that "I can deliver your online order to your door free of charge". I text back my mailing address only to be told "We cannot deliver to a P O Box" (in 2025, imagine that!). The next audacious statement is asks if I'm able to pick up in Anaheim instead. I picked Garden Grove for a reason...So incredibly frustrating that something so simple has become painfully difficult for eco now. I'm still without what I paid for and a seeming unwillingness to figure it out. This is not my fault but the only option they offer - from a service standpoint is - "we'll just cancel & refund your order". Sure. And I'll write this review and find a service-oriented business that updates their page to reflect when their open/closed AND that puts forth sufficient effort to honor their word. (sigh)

Update: Management seems to believe that a $5 credit for their faux pas is hush money and that if I don’t reconsider my review of the absolute truth, they’ll cancel my order. Considering I don’t take too kindly to bribes, hush money, or threats - they have been advised to cancel my order and I will take my ethical, professional, and high moral ground behavior elsewhere. The absolute audacity is at an all-time...

If you aren't sure where to start when it comes to zero waste living, start here! They have everything you need and knowledge galore. The best part is that they are at the Orange Home Grown farmers market most weekends so if you live locally you can get your refills while you support...

I attended Eco Now's composting class at the Cottage Industries Community Garden. I had a wonderful time learning about the benefits of vermicomposting (worm composting), and the ease of setting up my own system. I highly recommend future composting classes to anyone who...