Target — Attraction in Garfield Township

Asked for assistance opening a security case to access AirPods in the tach department, from my 15 wait for said assistance I gathered that the two associates standing as welcoming faces were some kind of phone plan sellers? Regardless, neither had a key and assured I’d be helped shortly. After overhearing an employee referencing the “strange” person in need of assistance, about 10 red shirt clad employees and 15 minutes (probably close to 20 as I started checking the time after probable wait time had passed) I checked back in with the two associates at the entrance of the tech center to ask if I’d been forgotten about. They looked surprised and muttered an apology, both running off and saying something along the lines of “he radioed…” they both then proceeded to disappear and I returned to my wait at the apple case and within a minute a woman approached me asking “are you the one waiting” and without any apology went to open the case. Upon repeating my initial question of “is it possible to try them on to see if they fit in my ears?” she looked at me annoyingly and mustered a “probably not,” again, without an apology for the extended wait time and inefficient customer service. I didn’t bother with trying to convince them to allow me the ability of trying out a $150+ product before committing to purchasing it after clearly not have been a cared for customer. I just said okay and thanked them anyway and walked away and past another employee that had been with a rolling rack of clothing restock who had sort of just been watching my interaction with this other associate with the magical key, presumably waiting for me to flip out in a frustrated rant, instead I rolled my eyes and went to return my now warmed kombucha and loaf of bread and walking out empty handed. I understand that the first two women may not be direct employees of target, as they wore business casual rather than the signature red but waiting 20 minutes to only have to ask again for assistance to then receive no help or apology is a definite mess up, especially at 11 am...

This Target is where customer service goes to die.

I drove two hours to pick up a curtain I ordered yesterday—in stock, paid for, confirmed, and supposedly ready for pickup. Or so I thought.

I’m waiting at the service desk for a manager to figure out why my order isn’t collected. While standing there, I walk over to the curtain aisle—and there it is: the exact curtain I ordered, just sitting on the shelf. Only one left yesterday, only one left today. Instead of admitting they simply forgot to pull and bag it, the manager (female, mid-40s/50s, name starting with “C” That was the manager for today on July 23- lies straight to my face and says it’s “new stock from today.” That’s funny because another employee had already told me there were no curtain shipments restocked today.

When caught, she doubled down and told me I should “check my email more often.” Excuse me? I run a company. I live in my inbox. There was no email. Don’t gaslight customers because your team dropped the ball.

Here’s the bigger issue: managers like her act like they’re the smartest people in the world, tossing out corporate jargon and blaming “supply chain processes” instead of just saying, “Yeah, we messed up—sorry.” And it’s not just her—the little blonde assistant manager was standing there like she’s a high roller. Calm down. You work at Target. Just chill.

I can see exactly why this store has such high turnover—terrible management. This is what drives good employees away and leaves customers with horrible experiences like mine.

This store is proof that a red shirt and a name badge don’t mean competence—it just means you know how to lie...

Tonight there was a security guard going by the name of Cody and some other lady. We had asked where the perfumes were and then were shown the location . At the time, there was another group of young girls testing the perfumes, so we had gone over and tested ourselves… out of no where a security guard had came up to us and told us specifically that we were “stealing” for spraying and testing half used if not almost empty perfume bottles left on display. Then the lady who had guided us over , claimed to had told us that we weren’t “allowed to” test the perfume out… anyways , while we kept trying to continue to shop, the security guy Cody continued to follow us along the whole store which was very uncomfortable.. they had thought we were trying to “steal” when we had a full cart of items that we were supposed to be purchasing while minding our business . At the end when we had asked the security guards name, he immediately got triggered and said he felt “threatened” and “attacked” by saying he’d be in a review .. Then my group of friends and I were...