Your Choice Auto Sales — Attraction in Hanover Township

Less than two months I bought a vehicle from this scamming place engine leaking oil problem I went back to that place mentioning the problem first they denied than I start argument with dishonest manager named mustafa and he told me that you signed the paperwork now you are responsible than I strongly replied back than he told me that I will fix your car but I have to charge than I said ok he checked the engine than he told me around$200 I Agee with him why because I have no choice.i was waiting at this place for sometime s he came to me ask me to come in repair shop and than he told me to replace bottom of the engine gasket and again he told me about cost$600 than I said ok this is on Tuesday and he told me your car will be ready Wednesday afternoon.i left this place.next day no one called me when I call that manager mustafa never pick up my phone instead other people talked to me and that person told me that we are waiting for parts to come we will call you when your car is ready.I called on Thursday other person on phone not mustafa and he told me not to call we will call you when is car is repaired at that point I was mad and asked for mustafa than he talk to me and he told me that there are more problems and I will charge you $950 this is happened on Thursday than I had no choice.i asked when my car is ready? Then he mustafa told me the same story we will call when your car is ready.Friday morning I taxed no replied then I called afternoon another person I asked about mustafa he told me he is not here than I told him that I need to talk with him. Than he was on phone he asked me to bring $950 cash for your car I don’t trust you.than I said I don’t have cash than he told me I can’t give your car.after that I asked when my car is ready same answer we will call you back.i called Friday afternoon asked him same answer.i was so mad than I decided to go to that place around 4:45pm I was there I called 911 officers came I talked than they went inside came back to me and telling me that this is civil matters we can’t do nothing and telling me pay him than I paid 950$ cash and gave me my car I started my car there was engine lights on then I went back inside talked to mustafa(True Thugs)he came out see that light then he brought his technician with scanner tools erase that engine lights at that time I told mustafa that car is not fixed right he told me don’t come to this place he gave me 3 months warranty but I noticed that that have mechanic doesn’t no English even not certified. I left that place less than half miles engine lights come back on I stopped at Toyota dealership they saw me at least 10 codes like poo16 17 18 19 and told me around $1500 atleast.i must have to leave this review because I strongly believe that this place not a car dealer but a scamming place when someone go to their reviews website you will see 5 stars is completely fake I believe that they paid for that reviews I wrote this review to inform future customer and advices them avoid this place if you not follwed remember me letter this place must not be exist!!! This place is a groups of thugs ready for to get ripped when you go in to buy a car. This is from my heart Do not go to this place to buy a car avoid.if you go inside don’t trust Mustafa he is king of thugs.sweet poi Son!!! good luck. Again avoid this place why?all vehicles they have all...

Your Choice Auto? More like BAD Choice Auto. STAY AWAY! Would give ZERO stars if I could. Was reeled in with promises not kept..."Oh nothing's wrong w/the car" "Bring it back if anything happens" "Relax, everything will be fine" "The manager will call you" “Don’t worry you have 15 days…” Blah, blah, blah... Purchased car one night before close. Noticed a day later (after not driving) there was serious issue w/air bag. Looked puffed and seal was broken. Called & left vm message for Sales Rep, Brian and Manager, Ramy. Said I wanted to return car as I felt it was unsafe and wasn't aware of or know the extent of the issue. Didn't hear back & called again. Told by Brian that manager wasn't in but would be contacted and call me back. Never happened. I texted the Internet Sales Coordinator Gabi multiple times. She stated she forwarded my # to manager. Manager never contacted me (to this day over 1 week later)!

Called and left another message on 3rd day after not hearing back from Manager. Texted Online Rep. Waited. Nothing... She told me to call office. I called and left another message and received no return call.

Attempted to drive car 4th day after having to pay for rides to and from work. Wanted car out of my hands and my nearly $7,000 spent for a piece of junk plus a 3 hour round trip to get it! Was hoping to hear from manager & told to bring car back for refund I requested. No calls were returned. Drove and car started locking up. I could only drive in straight line and could not turn safely into parking lot. Steering wheel would not turn left or right. Started making weird noises and the list goes on...

Called manager again. No answer at dealership so I left another message detailing the dire & dangerous situation I was in--stranded and in an unsafe car. If I were on the highway, I could’ve ended up in a ditch trying to exit (since I couldn’t steer to turn) or worse—DEAD! I had to contact a mechanic, tow and driving service. Had car towed to shop where a separate mechanic said "Send this car back!"

I called & texted over and over to no avail. As some people said "They know what they've done and are avoiding you." DECEPTIVE.UNPROFESSIONAL. WRONG.

"YourChoice" is definitely...

We purchased a car from them and although they were nice enough to make some minor repairs to the car before we took it home, after we took it home the next day the car cut off several times and the check engine light came on. My rep wanted me to bring the car back and I explained that they were quite a distance from us and I was afraid the car would cut off again but they kept insisting that I bring it back to them! I ended up taking the car to my mechanic and they said the oxygen sensor needed to be changed but we also kept hearing a sound during acceleration that we heard when we originally test drove the car in which the dealer said the brakes needed to be adjusted but they never fixed the issue. My mechanic changed the O2 sensor and also informed me that after checking the car fax on the car they could not determine the last time the car had an oil change and that it may need a new oil valve. He suggested to put synthetic oil in the car first. I spent 518 dollars for the oxygen sensor and the next day the check engine light came back on! My suggestion to anyone going to this place is to have a mechanic look at the car first!!!! I’m very disappointed!! Don’t bother calling to speak to the manager Will because he won’t help you! He basically called me a liar about the issues with my vehicle!!

I did not refuse to bring the car back! I told Kyle that the car had to be jumped and still cut off on my son a couple of times and I did not want to risk the car stopping on me while bringing it back to you from Warrenville in which you insinuated that I was not telling the truth. I did not demand that you pay for the oxygen sensor and oil valve replacements I asked you to give me what you would have paid to replace the wheel bearing because that is what you promised to fix when we purchased the car. Let’s make sure the statements...