Furniture Direct Outlet Store — Attraction in Hattiesburg

We were mostly impressed by Charlie, because he was so kind, professional, and friendly. Time I walked in the door he was there to greet me to assist me and what I was looking for. I took him for a whirlwind with lots of questions asking about different prices and furniture on sales, and he was right with me all the way answering my questions and showing me everything that I was asking him about until finally, he led me to the right piece of furniture at a very good price of which I could not resist. And he made the sale right on the spot. I went to pay for my items and Charley lifted my furniture on lift and roll it out to my car and organize my car to fit the item in place so very nearly. He wish me well in such a kind and professional way. Thank you, Charley that was really quick and you did an amazing job helping me to find that beautiful piece at such an unbelievable price. I enjoy shopping at Funiture direct. Their pieces prove to be very high quality, at amazing deals and prices. I will tell my friends about Charlie great help. I will return to shop with them...

Absolutely the worst experience I’ve ever had with any furniture store! The delivery was supposed to be early in the morning. Time went on with no delivery. After calling to get a time frame, I was told another time. That time got there with no delivery. After calling again, I was told it would be by the end of the night. After hours of waiting, the furniture arrived. The couch was damaged. They said they would come back and replace it. They came back but didn’t replace the couch. They replaced the bottom legs and that was it. I was also told I would get a phone call within 24 hours regarding a tv issue and was never called back. Even after multiple phone calls to the store, I never received a phone call back. I know of two other families that have had issues with this place. This is absolutely the worst place to call a business. Seems they need a real manager to handle things.. Not real sure how they are still...

I really needed a new couch and had seen the perfect one advertised at an amazing price. I went in and Jessie, one of the salesmen there, knew exactly which one I was looking for. We found a floor model and it was PERFECT! Comfortable and well made. I purchased it and made arrangements to come back with a truck to pick it up a little later. Jessie and the crew had it ready to go and helped load it up. I could not have been happier with my experience there. They were friendly, polite and extremely helpful. I will definitely go back there for future...