MCMOBILE WAS AND STILL IS THE ORIGINAL GENIUS BAR!!!
I've used the Mac since 1986 ... and it's partly because of the special care you get from McMobile.
What others' have said here is exactly correct...
"My first time visiting their store and using their service to have my laptop repaired. Jim & Jeff were extremely pleasant, knowledgeable about my system and helpful in explaining what was going on.
"Have been a customer for years. Originally just need computer repairs and overtime have purchased new PC & laptop from them. Prices can't be beat. Great customer service everytime. Very reliable & dependable work."
"Wow what a relief being about to walk into a store and actually get help with my Mac without having to sign in and wait an hour to talk to a "Genius" at Apple store. These guys were so helpful in getting my Macbook Pro back and working"
"The best mac and general computer service stores in the area"
"Being going here for years for my Apple / Mac repairs. There is nobody better at fixing my Macs than the guys at McMobile."
"My iPhone screen was broken, and they fixed it faster than i could drive home!"
HOWEVER ... THIS REVIEW IS NOT FAIR.... "Nick Spevak - Very rude customer service called over phone i just had a question and the person was talking to me like i was stupid or something very rude will never do business with them again."
MacSensei is not Apple. They are not technical support. There are have been numerous times when I've been there that someone will call asking a question like "I can't figure out how to share my photo album, can you walk me through it?" or "I had a folder on my desktop and now it's gone ... how can I find it?". It doesn't matter whether these people are customers, it's...
Read moreThis review is for ALL apprehensive business owners that need computer upgrades regarding Macs. I was afraid and "Picky" about who to trust upgrading my Mac from a HDD to an SDD for my "Late 2013 iMac". Yet alone upgrading the RAM from 8GB to 16GB [I wanted 32 but my computer was not compatible]. I contacted Apple, Best Buy - Geek Squad, and many other private contractors and NO one was more experienced or at least "Willing" to take me on as a customer or the project itself, except for McMobile!!! I received FREE consultation, links, and direction/advice as of what was the-best choice for all of my business needs. As a music producer oblivious to computer hardware, McMobile Inc. turned out to be the very best option for me. I was fortunate enough to get the service completed in 1 day/2 hours. [This is not guaranteed] Where many other options wanted to ship my computer away to another facility, charge me more, and I would not be able to conduct business for 1-2 weeks!!! I seriously recommend MsMobile for ALL of your Mac needs and upgrades. . . ....
Read moreWould recommend 100%. Excellent service.
Long story short, I initially took my MacBook Pro to Apple for repair. Apple did not resolve my issues despite me having to send my computer to them twice (resulting in me not having a computer for about three weeks). It was a nightmare - Apple treated my issue as if it was just another case # and I never got my computer fixed. In fact, upon the second time receiving my computer back from them, it was wiped clean and it had new issues I never had - the keyboard and mousepad stopped working.
Desperate, I brought it here. Thank goodness I did. The staff patiently listened to my issues, completed an initial diagnostic in front of me, and assured me that they would resolve the issue in a timely manner. They lived up to their promise! In under a week, I received the call that my computer was repaired and ready for pickup. It seems pretty good so far. I am excited to have my computer back!
Also - because they are an authorized retailer, I was also able to apply my Apple Care warranty to...
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