High Point Theatre — Attraction in High Point

Initially the only tickets remaining for my event (Miss NC Teen Pageant) were single seats/ not together and one was in the last row (JJ) of the balcony. I purchased what was available as this was an event that I could not miss and was supporting a family member. However, upon arrival, there were additional seats available. This was an immediate red flag, as the event was previously “sold out” and did not allow for refunds or exchanges, so how were there now multiple seats available for purchase? It felt as if we were scammed into buying undesirable seats.

What made it worse was that, despite knowing others who were allowed to exchange their seats (despite the no refund/exchange “policy”), when we asked about an exchange, we were flat out lied to and told that there were no seats together to exchange to. When we showed the representative that there were in fact two sets of seats together available online, she then told us that we could not exchange our tickets at all and had to buy two additional tickets. At the exact time that we were asking about an exchange, another woman was at another window asking about exchanging her ticket for a better seat and was not told that she couldn’t exchange hers. While not saying this was the reason, it is notable that she and the venue staff were white and we are black. We ended up buying the additional tickets to be able to sit together in a better location, and are glad that we did. When we got inside and checked the original ticket locations, the balcony seating provided limited visibility, was not ADA accessible, and should probably not ever be sold.

Overall the dishonesty of the venue and differential treatment of the venue staff was...

We saw Man of La Mancha. Excellent performance. However, I wanted to write about staff members that went out of their way to help me today. For some reason, I thought I saw that this theater had an elevator to the balcony and it does not. I have two very bad knees and have a lot of trouble walking let alone climbing stairs. I asked a staff member where the elevator was and she told me they did not have one. She then went to get a manager to tell her my predicament. The manager said the show was sold out but she would see if she could find tickets on the bottom level. She came back with bottom level tickets in her hand and we were not charged any additional money. I was beyond touched that she would do such a kind act. I was not expecting it. It was my fault and I was ready to climb the stairs. I will also say that for a theater the seats were comfortable and you did not find like you were sitting in your neighbor’s lap. The only negative thing I will point out is the parking and I only point this out for fellow disabled folks. They only offer a few handicapped spots in front of the building. We arrived an hour early and the spots were taken. We had a bit of a difficult hike from the parking lot. Overall, a wonderful experience though. They put on quality...

I went for the Play Dirty Rotten Scoundrels.Facebook Event gave the wrong address and I spent 30 minutes in a parking lot wondering why things didn't seem right. Finally called someone who had been to the play and got the right address and drove around the street to get there. The music was so loud and overpowering that it was really difficult to hear most of the play so it was a very disappointing production. Mention of the fact that the sound was too loud to several people but to no avail music was still way too loud in the second half. I don't mean it was blaring loud it was just too loud to hear the people on stage you know, the reason you go to see a play. There was never a point where the music wasn't less than the speaking even when they had microphones. Whatever it was just made for disappointing production. The play and everything about it was really great except for the music...