Kai was very helpful on showing us all the furniture and gave us samples of everything. She told us about an upcoming sale so we got the best price for what we bought. When we had questions that she couldn’t answer, she called corporate to find out the answer. We have ordered our furniture but have to wait for delivery until our house is finished in Oct but we can’t wait to get it. We still need to order a table and chairs but the set we like isn’t on sale(Winnie)and Kai said she has never seen it on sale, but I am hoping it will be someday. I will post some pictures...
Read moreI purchased the Eden outdoor loveseat and swivel rocking chairs set on April 29th. It was the easiest sale Jacob Gussin in Highland Park , IL ever had, as I walked in said "I want that" paid and walked out. On May 10th I got a notice saying my furniture was on its way. May 14th I called Josh to find out status of my delivery. Instead of helping me he gives me the delivery service telephone number and tells me to find out...This is not customer service! I have called the delivery service twice and have gotten no response (which is...
Read moreWe went to the Highland Park Yard Bird store to get a feel for their large sectional outdoor seating. We were greeted warmly by the staff, who were helpful and not pushy. After seeing our two little kids running around, they offered some toys and a fun kids area to explore while we shopped. Definitely recommend stopping in since gauging the comfort of furniture via online reviews can be tough. I’m the end, we ended up purchasing a sectional couch for our patio and...
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