DESI BROTHERS — Attraction in Hoover

I decided to visit Desi Brothers for a few snacks, temple offerings and pooja items. When I pulled up, the store seems like it would be too small to carry much, but I didn't need a lot. Once I went inside, I found SO MUCH and the prices were so reasonable, I was absolutely delighted, overjoyed and a lil overwhelmed at all the goods to be found in one small place. It's clean and well-stocked and I'm not even sure how they maximize their space so efficiently, but they certainly do just that. I found absolutely everything on my list (and then some). All of the employees were very busy but so friendly and helpful.

At the end of my visit, I asked against hope for a jappa mala bag, they didn't have it, but the employee led me to the most beautiful shawl! It was Lord Hanumanji's very own shawl that he wore in devotion to Shree Ram, and it was absolutely something I needed and didn't even know it!! (Main Hanuman ka bhakta hoon) Come on, people, where else are you going to get that kind of service? It's sure not happening at Publix, and I've been to Indian grocery stores in Central Texas and Central Florida, there is no comparison! I will be back very soon and many times after that. (I'll be a little quieter...

This review is not allowing me to.post my note if i dont select any star but i m not going to give any stars ( if i had any choice), since we had terrible to worst experience in the store twice. One of the worker name Dhaval decline to help me , my daughter and my grand daughter all females and being so disrespectful to me additionally he showed attitude and arrogancy. We went today again and complain about our last bad experience we talk to the owner Mayurbhai , he was worst than his worker since we complain instead of taking action he told us not to visit his store again if we have issues, we have never seen and experienced such a behavior and language from the owner himself. It is shame on being an indian and disrespecting each other ...... never visiting...

I am always happy with the relatively fresh produce and variety of other groceries and stuffs. A nice place to get some "Desi" flavors in town.

Previous complain: I think you should teach your staff some manners. On 12/20/23 (around 3:10-3:15 pm) the guy who served me and my friend at the counter behaved very rudely. He was even not interested in talking to us. I am not sure whether my friend will go to Desi Brothers or not. He was a first-timer.

Update: They contacted me and apologized. I also understand that everybody has a bad day at their workplace. The guy might...