My sister made an appointment for eyebrow tattooing. The staff only asked me to deposit money in advance and did not say anything more about canceling the appointment would result in losing money. And my sister did not know that and she asked me to call and cancel the appointment. Then I called but it seemed that the staff did not understand or pretended not to understand that I wanted to cancel the appointment. He tried to convince me and when I insisted, he gave up. Then I asked for a refund and he said that if I had deposited, I would not return it. I asked why and he said it was the law. But when he took the money, he did not tell my sister. He also said harsh words like if you have difficulty coming here to ask for it back, I will give it to you. Excuse me, but that is my money and you do not advise customers, you only know how to take money and do nothing more. You took a picture of the notice for me to see, you do not know how to say or advise anything more besides taking money from customers. I see that the service has many strange things but with the attitude of the management or the staff i will definitely not come and will tell friends and family that their job here is to take money and your job is to observe and read they will not say...
Read moreI recently treated myself to the Head Spa Halo Wash, and I’m still floating from the experience—it was nothing short of heavenly. From the moment I sat down, I felt transported. The atmosphere was serene, the lighting calming, and the entire process was crafted with such care and intentionality.
The scalp massage alone was worth it—gentle yet effective, it relieved tension I didn’t even realize I was holding onto. The exfoliation, steam treatment, and essential oils worked together like magic, leaving my scalp feeling detoxed and refreshed. And the wash? Luxuriously soothing and incredibly thorough. My hair has never felt so soft, light, and clean.
But the real star was the sense of total relaxation—I haven’t felt that at peace in a long time. If you’re even thinking about booking a Halo Wash, stop what you’re doing and just GO. It’s not just self-care, it’s...
Read moreI have mixed feelings about this place. I came from out of state to visit Houston and people recommended me this spa for relaxing, herbal shampoo and conditioning service. I booked an appointment but I was placed among 3 male customers for the shampooing service. It wasn't a big deal until these guys started talking loudly, making inappropriate jokes and their phones constantly kept ringing. Feeling rather uneasy, I asked for a private room but they don't have it. The massager Candy was nice and professional to me, but I felt unable to relax and enjoy the service because of other customers, which defy the purpose of having a relaxing shampoo service in the first place. I recommend the owner to either have a private room, or males/femalea only room, or being mindful about their schedule so the customers can truly enjoy...
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