Soul Inn Reflexology — Attraction in Houston

I have been coming to this place to get massages for about two years. There are times where I’ve even come on a weekly basis. Their services are undeniably affordable for what they offer. I’ve brought many friends here as well.

However, tonight was my last night going. I got the second massage option, the $35 one that includes a 30 min foot massage and 30 min body massage. Starting at this massage option and up, you are required to take off your shirt for the body massage. My boyfriend and I were in a room together. I had a male masseuse, he had a female. Everything was fine until this man began touching my breasts. I’ve had this particular massage, and I know that everyone gives massages differently, but no one has ever touched my front side. Touching has always been limited to my back, shoulders, and sides (which may graze side-boob, but that’s understandable). However, this man, David, began repeatedly going down my front. I felt weird, and thought it wasn’t okay, but also reasoned that there was another masseuse in the room.

As soon as the massage was completed, both masseuses left the room so that my boyfriend and I could get dressed. I immediately asked if she massaged his front side and he said no, not at all. I told him what happened and we confronted the owner/manager, a woman who spoke only mandarin. We used google translate to ask if this was normal practice. When she said no, it should only be back and shoulders, David denied ever even going near my chest, even saying he barely touched my shoulders. He would not leave the room so that we could speak with the manager privately, and the manager kept acting helpless due to the language barrier. We got another masseuse (Celine?) to come in who spoke both Cantonese and mandarin, and I tried explaining what happened in Cantonese but she refused to translate and just kept defending David saying oh it’s normal for women to get their breasts massaged. When I said I’ve had this massage many times before and that’s never happened, she said, “oh everyone gives different massages.” At that point I was feeling pretty violated and disgusted. We tried speaking to the manager again via google translate only to have her profusely apologize and refund us our...

I can't remember the last time I was praying for a massage to end, but Soul Inn Reflexology will forever be the place that holds that title in my memory. I've gotten hundreds of massages from dozens of spas specializing in different methods (Swedish, Thai, Chinese, etc). Never have I been so uncomfortable before.

First off, I added two stars to my review for only two reasons. One, the prices are pretty cheap (most Chinese spas are generally more affordable). Two, my boyfriend who got a massage alongside me said he really enjoyed the session with his female therapist. Otherwise, this review would've had ZERO stars.

What made my experience so unenjoyable is my male therapist was so rough. There were times he took the air out of me from coming down so hard on the back with his elbow. I told him from the beginning that I prefer a light to medium pressure. Every time he moved to a different section of my body, I would have to remind him to ease up. After the third time, I was just fed up.

The other part that sucked was the ambiance. Lights stayed on the whole time. Both therapists were constantly talking to each other in Mandarin and laughing. A little chatter is fine to coordinate space and timing, but they were having full blown conversations with each other. My therapist's phone also kept vibrating! The lack of self-awareness is unreal. The walls don't go all the way up to the ceiling, so I'm sure people in the rooms next to us could hear all of this.

I got up off the massage bed in more pain than when I came in. Just an overall unprofessional, upsetting, and absolutely dreadful experience. I wouldn't even come back here if I was offered...

I don’t usually leave reviews, but after a month of consistent sessions with Kelly at Soul inn Reflexology, I feel like I owe it to others dealing with chronic back pain to share my experience.

I’ve struggled with lower back pain for years—probably a mix of bad posture, long hours on the road, and stress. At first, I came in just hoping to relax a bit. But after my first session with Kelly, I realized she really knows her stuff. She has a calm, intuitive touch and somehow always finds the exact pressure points that need attention.

What surprised me the most is how much better my back has gotten over time. It wasn’t a miracle overnight fix, but with regular appointments, I’ve noticed a major difference in my mobility, tension, and even sleep. Kelly always checks in, adjusts her techniques depending on how I’m feeling that day, and creates a really peaceful environment that makes it easy to unwind.

If you’re on the fence about reflexology or dealing with ongoing pain, do yourself a favor and book a session with Kelly. She’s a hidden gem, and Soul inn Reflexology has become a regular part of my self-care...