My daughter and I went to an incredible production by Shen Yun recently I enjoyed the architecture of the building. The exquisite refinement of the performance was in stark contrast to the comportment of the audience who behaved as if they were at a Colt’s game. Many people arrived late and spoke loudly as they made their way to their seats. The ushers were noisy as well. At the end of intermission the lights weren’t dimmed, nor was their any signal that the performance was going to resume. As a result many people just wandered back to their with little thought for who might be disturbed. This total lack of decorum was not just disrespectful to the performers but detracted from the sense of occasion that is part of the charm of a cultural event. My specific suggestions are: Though there need not be any actual enforcement of it, there should be some prominent placement of signage regarding appropriate dress, especially if this was mentioned when tickets were purchased. Ushers should be told to speak in lowered voices and only seat people during breaks in the performance. Before the show begins and at the end of intermission there should be some subtle signal using lights or sound so everyone will know that they need to make their way to their seats. I’m a retired house painter and don’t mean to sound high fallutin’. I hope my suggestions will be taken as constructive in the spirit in which...
Read moreMy wife and I just renewed for our 6th season of Broadway in Indianapolis, and until this summer, Clowes was my favorite of the two venues the subscription used. However, the last four shows we've seen at Clowes Hall, we've experienced the same issue; spotlight operators (or other production staff) talking at full volume in the 2nd balcony booth.
It is incredibly distracting, disrespectful to the performers, and unfathomable to me as a supporter of theatres across the state. You don't talk during a show. That's theatre etiquette 101. The quietest moments of Ain't Too Proud, To Kill A Mockingbird, Mamma Mia! and now Hadestown were killed by Clowes staff unable to remain silent and focus on the show.
I plan to reach out to Broadway in Indianapolis/Clowes about this issue, as it's gotten to the point where I can't shrug it off any longer. When multiple patrons are turning around and looking into the booth, you've done something terribly, terribly wrong. Do better.
I know I'm typing into the void, but let this serve as a warning to ticket buyers; avoid the second balcony if you don't want to hear constant chatter during the run of your show.
Also... if more than one event is happening on campus, plan to arrive early. We arrived by 5:45 tonight and got one of the last remaining garage spots for a 7:30 show. Parking on Butler's campus is far from ideal, but I can't blame that...
Read moreI seriously feel Clowes Hall owes me my money back. What started out as an Anniversary gift to my husband turned into a nightmare. The usher who was supposed to seat us should be fired. I bought 2 tickets. All we wanted was to be seated in the seats we purchased. The usher gestured towards a row and said your seats are down there. Every seat in that row was filled. The usher ran off to help other people. I finally got his attention. He said I will try to get you seats on the main floor. My husband is disabled and walks with a cane. The usher then tells us to go to the main lobby and they will help us, but of course when we get to the lobby they'll won't help us and we get sent back to the above mentioned usher who grabs two fold out chairs and positions us where we can't see. I tell him this and he says I can't help you. The play has already started by this time. We can only catch glimpses every once in awhile. I don't think purchasing tickets and wanting to be seated in those seats is unreasonable. Would anyone disagree? We were on time until they gave us the runaround. My husband was out of breath and in pain throughout this. We left at the intermission. My husband so wanted to see this. It breaks my heart how badly we were treated.
pain through out thHorrible,.Horr customer service.
seats us where we can't see. I said we can't see and...
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