We have been using TheKey of Orange County for our client’s caregiving needs, and we couldn’t be more pleased with the service. From the initial consultation to ongoing care, the agency has provided exceptional support, and professional caregivers who are truly dedicated to their roles. The staff are not only highly skilled, but also compassionate, ensuring that our client’s well-being and comfort are always top priorities.
The communication with The Key of Orange County has been seamless. They are responsive and attentive, addressing any concerns or changes in care requirements quickly and effectively. The caregivers they’ve matched with our clients have been punctual, respectful, and patient, and we’ve consistently receive positive feedback from friends and family.
We’ve especially appreciated the personalized care, and flexibility that are tailored to our client specific needs, aligning for a level of care that feels both thorough and individualized. Overall, TheKey of Orange County has made a significant positive impact on our client's quality of life and we highly recommend their services to anyone seeking reliable,...
   Read moreThe elderly are increasingly availing themselves of the many eldercare (and equivalent) experts, including home care and hospice. These experts should be coordinating to avoid possible chaos. It's almost like a house renovation with the plumber, painter, carpenter, and electrician being in the same house—different areas of expertise focused on their disparate solutions. Without a superintendent, these experts have to all be supers to some degree. Jessica and TheKey are such superintendents on top of being adroit experts in home care. Lucent Hospice appreciates working with all the professionals at TheKey and has only received superlative feedback from our mutual client/patient about these good folks. So far we haven't shocked their paint cans, and they haven't painted over our electrical box, nor do I expect us...
   Read moreThe Key is my first experience with home care and I am so incredibly grateful for their endless work to care for my dad. After a horrible experience with an inpatient rehab center, I worked with Jennifer to get my dad home and comfortable with the care he needed to recover from surgery. The thoughtfulness each caregiver provided was above and beyond what I had hoped for. Jennifer was with us every step of the way, ensuring we had what we needed. William, my dad’s daytime caregiver, was a great help and communicated well with my dads care. He was attentive and even protected my dad from what could have been a nasty fall. Overall, the thorough communication and attention The Key provided helped my dad recover peacefully and gave me the peace of mind that my loved one was cared. Thank...
   Read more