So I was asked by my sister in law who was going to be in Florida for 2 months if I could go to this consignment shop to pick up her items that did not sell, they gave her a date for pick up and she did not want them to donate what clothing of hers that didnāt sell. While I was in the store for the very first time I decided to look around, I picked up 2 pair of stretch pants tried them on and liked them. So I bought them up to the cashier and asked if they were 50% off cause on entering the store I noticed on the door it said 50% off. The women behind the counter older says to me everything is already 50% off meaning itās all cheap already. So I say well for $11.99 I can buy these in Marshallās or TJMax brand new for that price. Thatās when the volunteer so she told me said this is designer( it was Nine West) so ok, I then ask for help getting the cloths for my sister in law and they say you have to look for the clothing myself I say I have no idea what she dropped off here. She is in Florida canāt you help me no they said we can print out a description of her items but you have to find them yourself. OK there is no one in the store there are four people behind the desk and not one of those ladies would help me find the clothing that I have no idea what my sister-in-law dropped off, but just a description and no idea where to find these clothing. In the meantime the volunteer says to me what are you doing with the two pants at the desk? Are you buying them and I said no Iām not taking them, she says well what are you doing with them? I said nothing Iām not taking them, she says your just leaving them at the register. I say Iām looking right now for the clothes that my sister-in-law left here that Iām supposed to pick up. Now I was going to buy those pants at the register but when they wouldnāt help me and had such attitude I wasnāt going to buy anything from them. So this women expected me go and hang the pants back up, when clearly if I left them in the dressing room who then would have put them back. Their attitude was so disturbing that I decided Iām not buying them so I left them instead of leaving them in the dressing room because I thought I was going to buy them. I left them on the counter and then I proceeded to look for my sister-in-lawās clothing that they would not help me with even though they were doing absolutely nothing the store was not busy at all. I think there mightāve been two people in the whole store. I would not recommend shopping at a consignment store that has prices the same as you can get clothing brand new at Marshalls or TJ Maxx. It was not...
Ā Ā Ā Read moreFor consigners: the terms are explained very clearly. Reviewers who complain were probably not really listening (or reading - all info is on their website as well.). If the items don't sell within a specific time period, you have the opportunity to come pick them up, otherwise they will be donated.You have to find them yourself on the racks which isn't too difficult as they are more organized in their groupings than most consignment shops. It's super easy to view your account at any time. I am impressed at how well organized the entire process is. I had been looking for a good consignment shop to bring my better brand items to and am very glad I found Nu2U. That said, not everything sells so be prepared for the items to be donated if you don't pick them back up. For buyers: Store is well organized, but you have to take the time to look. You never know what you will find. I wasn't planning on buying anything, just consigning, but during my 2nd consignment drop-off, i ended up finding a Talbot top and a great JJILL linen shirt which I bought with the balance in my account. Don't expect a super warm and fuzzy staff, but who really cares. That said, I did not find anyone to be actually rude or with attitude, as some have mentioned. Overall, I highly recommend Nu2U for...
Ā Ā Ā Read moreThere are so many positive things I can say about this store and the wonderful staff members that work here! Ever since I started coming in, I have had nothing but a pleasant experience each time. First, thereās such a wide variety of clothes, accessories, purses, shoes, etc. and inclusive of all sizes. My mom, grandmother, and I can always find something here and the best part- they get new things everyday so you never know what youāre gonna find! Everything is also clean and in excellent condition. Aside from the high quality of merchandise, the owner, Lori, is one of the sweetest people Iāve ever met. Honestly, the entire staff is incredibly sweet and their customer service skills break the scale. They truly get to know their customers and learn what their styles are. This does not feel like a ābusiness,ā it feels like a big family here. I was not asked to write a review, but if thereās anything I can do to help out the store Iām gonna do it. I visit the store almost every weekend if I can and I will continue to do so!
Thank you for always creating a comfortable and fun place to shop and consign. We appreciate you and all your hard work,...
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