Mount Olive Cemetery — Attraction in Jefferson Township

Updated to add: Linda reached out to me a few days after my review to help fix the issues we had. We had several phone calls and over the course of about a week, Linda had all issues resolved and was in constant communication about the status of each issue. I'm very grateful that Linda reached out and she was able to have my grandmother's headstone engraved, picture added, and vase added. Linda was so sweet and even added my grandma's favorite color flowers to the vase. Linda is newer to Mt Olive but easily the best asset they have! Highly recommend reaching out to her if you have any issues.

My grandmother passed away on January 15th and was buried on January 27th. She already made part of her funeral arrangements and elected to be buried at Mt. Olive because my grandfather is buried there. We met with Luis to make the remaining arrangements. We had to pay to have a vase and picture put on the headstone. Luis demanded we provide a picture right then and there and payment had to be made that day as well. I emailed the picture and he said it was OK. It is now 6 months later and her headstone has still not been engraved, she does not have a vase and she does not have her picture!!! 6 months!! When my sister inquired about a month ago, she was told the picture was not good quality and they don't engrave during the winter. We were never asked to provide another picture and never told the first was bad quality. It's now July. We've had nice weather for at least 2 months! What the hell is taking so long?! They should be ashamed of themselves taking so long. How can you demand payment and picture up front and take over 6 months to get it done? That's ridiculous. Would not recommend Mt. Olive to...

This location is not what it used to be. We have multiple family members buried at this cemetery which means my family has paid good money here, and it’s disappointing to feel that we can’t even visit without having some type of issues. We’ve heard of multiple people having problems with the security staff, and today is where a line will be drawn. My mother took my two nieces to visit their late father, being that today is his birthday, and also to visit our grandfathers grave. And even after my mother called the owner and got confirmation that they were still open for another 40 minutes, one of the security guards went out of his way to kick them out after only being there for 10 minutes stating they were closed, that he “had to go” and would lock them in if they didn’t leave. Then, while attempting to drive off in his rude manner, he almost hit one of my nieces with his car. Not only was his behavior out of line, but that was just down right disrespectful given the circumstances of my family’s visit. Before leaving, my mother made sure to speak to the owner in front of the security guard that gave them trouble, and this employee lied/denied everything and had a complete change in tone. If your staff does not have the capacity to be humane to those visiting their loved ones, then they should look for another means of employment. Even upon asking to be directed to gravesites, they are lazy and have you figure it out on your own. We will be taking further measures to make sure this problem is resolved, not only for us, but for others visiting...

I am editing my original review and yet it still remains negative. Office staff Luis provides overall great service.

BLONDE SECURITY WOMAN AT THIS LOCATION IS A BULLY.

When I visit, I have seen the older 50-60yr old blonde female security guard harass different families. Threatening people that they don't want her to get her "law enforcement connections" there. Who says that? Call the cops and call it a day - it is so rude and tacky to be going back and forth and making matter worst VS DE-ESCALATING the situation.

Turns my visit sour when I see her having a fit that people do not listen to her and she starts to huff and puff. Then since she is not getting her way, she starts becoming rude to others, and trying to kick people out 20mins earlier. All because she flustered herself and made a bigger scene.

They need to re-think the protocol, and if she's going to call the cops - call them and stop arguing for an hour or two.

Everyone else who is there to visit their loved ones do NOT need to see or hear a fight every visit.

I don't blame the visitors, but her, for not knowing how to properly manage the situation and always making...