House of Hudson Day Spa — Attraction in Laguna Beach

I have been here prior to Covid and had a great experience. I was here yesterday and was so disappointed with my massage. First of all my therapist was late and made sure to note that I would still get my 90 minute massage….. that’s obvious you being late shouldn’t cut into my paid for service. Second I received my massage in an outdoor camping tent. I understand this was done 100% due to covid, but this should be disclosed upfront to the client. Nowhere on the site are there photos of a service tent. It was incredibly bright out there with the sun which made it hard to relax, there were loud patrons outside the thin tent so attempting to relax while people are loudly laughing and talking is well…. not relaxing. The tent space was tight for the therapist so her trying to get around was once again very noisy and not relaxing. The massage itself was maybe a 2 out of 10 maybe. It was overall a bad massage and a very bad experience. I was given a $45 discount for my displeasure. I would have much rather been informed of this upfront to avoid coming to waste my time all together. Communication is a must, and there was no communication, plus what was advertised was a beautiful spa with treatment rooms and not a tent. Very unfortunate. I hate that this happened because The Ranch is one of my favorite little spots, I’ll just have to remove this spa...

The Ranch is such a lovely hidden getaway close to home. The facilities are beautiful and relaxing without feeling pretentious. The entertainment on the patio is always wonderful. The spa is lovely as a hotel spa but for a Day Guest, it could be a bit small. Unfortunately, my treatment was on a weekend and Spa guests are not allowed to use the pool so amenities were limited to having my massage. The staff were kind and lovely and provided myself and friends with complementary champagne even though my friends were not staying for Massages! I had a 90 minute deep tissue massage provided by Valentina. She is truly an expert in her craft and I had one of the most amazing massages I have ever received. I left feeling relaxed and rejuvenated at the same time. I will definitely be back for...

The worst place to get a massage by far! I booked my wife the calming canyon massage here a couple of days ago, it was suppose to be a 60 minute massage, they only gave her 45 minutes. We arrived to the place 5 minutes after our appointment however I did call the place 30 minutes prior to our appointment and let them know I will be 5 minutes late they said it was fine. Not only it was a 45 minute message but the whole massage was rushed and it seemed like the masseuse wanted to get it over with, on top of all that they put some kind of icy hot cream which was burning her feet the rest of the day. In the end I was charged the full price of $165 for 45 minutes of massage plus a $36 service fee, a total of $201 for a rushed...