Spa Montage Laguna Beach — Local services in Laguna Beach

We visited the Spa at the Montage Laguna Beach as part of a celebration for my little sister-in-law, our beautiful bride-to-be—and it could not have been a more luxurious, relaxing, and joy-filled experience. From the moment we arrived, the customer service was absolutely outstanding. We were welcomed like VIPs, complete with glasses of bubbly at check-in, and every member of the spa staff made us feel truly special. I was worried that since we were not resort guests that we may have a more limited experience, but I was wrong!

We spent the entire day—from 8 AM until the late afternoon—enjoying the world-class amenities, and I cannot overstate how incredible they were. The pool is GLORIOUS, with stunning views and such a serene vibe. There are two whirlpools, a cold plunge, a sauna, steam rooms, and the most thoughtfully stocked locker areas I’ve ever seen. The showers were exquisite, and they had absolutely everything: disposable brushes, hot tools, premium toiletries—you name it.

And the massages? Quite literally the best any of us have ever had. All three of us left our treatments floating. My mother-in-law, who has been dealing with recent health issues and a fall, told us it was the first time in a long time she felt genuine relief and looseness in her body. That alone made it worth everything.

I had done a ton of research to find the perfect spa experience for this special occasion, and the Spa at Montage absolutely nailed it. From the ambiance to the food service (yes, the poolside lunch was delicious and the service top-tier)—everything was flawless.

If you’re looking for a true luxury spa day, look no further. This is the one....

Very UNDERWHELMING spa and experience. The spa is dated and woman’s area very small. One sauna (which was not hot at all). I had to ask a worker about the temperature to which she said “it IS hot😑”. The steam room was not very steamy, and not Eucalyptus scented or anything. The actual massage was even more underwhelming. I had the “Laguna Beach Massage-60 minutes”. The massage lady spent more time playing around with the blankets that are covering me and walking around the bed than actually providing a good massage- well definitely not worth the price. $275 plus 20% service fee, LOL!😳. For what??

Their charge is very deceitful, because they charge the 20% and still have an extra space for gratuity when the 20% is already the gratuity. I paid a lot more for a unsatisfactory service.

The small hot tea station had “hot” water sitting out that was literally cold. When I asked the worker lady about the water and why it was cold, she said “I don’t know” and I had to figure out to adjust the kettle temperature myself, yet they work there… so shouldn’t the know that’s how it works?🤔 Finally, the outdoor/coed area. Horrible! Very, EXTREMELY LOUD, packed and not private at all! The Montage Hotel Laguna in general is very public as it is. The spa has the same feel. The pool is just above the public beach walking trail with everyone able to look in and, hence, add to the noise at the spa. Not relaxing, nowhere to lay down. Feels like the main pool at the hotel. Overall, the facilities were unimpressive. The spa was not relaxing. Massage was very bad. Consider...

My wonderful daughter recently treated me to a spa day for my birthday at the Montage. The setting could not be more beautiful at the Montage. It is absolutely gorgeous there! Unfortunately, we did not indicate preference for gender of masseuse when booking online. We did however get a phone call the day before that confirmed I was scheduled with a female masseuse. Upon arrival, however, we were told both of us were scheduled with males. There was a lot of back and forth, but they were unable to change. Danielle, I assume a manager, ensured me that Neil was top notch. I am sorry to say my massage was good, but not great. He did not ask if his pressure was good or check in during the massage. Danielle and Neil seem like they are going through the motions. They are friendly, but there is no real personal depth or engagement here. This place is BUSY! There are so many groups in and out. I don’t think I have ever been in a busier spa. Perhaps that explains the lack luster vibe. They grouped lockers together instead of spacing them out. We were literally on top of each other in the changing area. There is no music in the changing area and the voices of the help were very loud. Not sure this is a very ZEN environment. My daughter did rave about her massage and seemed to really enjoy her masseuse. The lounge area is okay. Again, it was VERY crowded. The jacuzzi and cold plunge, steam room and sauna all nice offerings. Overall, for the price I am sure my daughter paid, I am sorry to say it was...