Staples — Attraction in Lodi

On March 4 2021, I was amazed by the hospitality and customer service Angelica from Staples displayed! I had many items to buy for our Heating and Air business in Lodi, and she was there to answer any questions, and offer help if i was forgetting anything fornour business. She even walked to the front and brought a basket for me to make easier to shop. Angelica made my time at Staples feel like trully my business was important!! Its not everyday you see employees show how much they love thier jobs.... Angelica is not just 5 stars ..... She is the EXAMPLE of what Staples everywhere should be when you walk into there stores and deal with thier staff.

10 ** Rating for this experince with Angelica!

Staples---- Dont EVER lose her as a "diamond" employee...they...

Horrible experience. I placed my order online 10/7 which was 50 color copies front and back and had it delivered to our local business. I received an email on 10/13 saying my order has been shipped. I realized today 10/23 that we still did not receive our order, when using my tracking number it did not work. I call Staples Support and the lady said that my order is STILL in production and will be sent out tomorrow. So apparently instead of it being a fast turnover if you order online it takes 10 days? AND the email I received saying that my order has been shipped is false. Who knows if I would have even received my order if I did not follow up since the tracking code also didn't work. Very...

My mother‘s funeral needed programs printed out. I went to several (hundred) places before I ended up at the Lodi Staples. The other places would either over-charge me or not be trained at making them at all, surprisingly. The moment I stepped into this establishment, tears stained across my face because pictures were hard to deal with, everyone was so comforting and welcoming. Ms. Jocelyn was particularly helpful with my lack of technology, and giving me a sample so I knew what I was getting. She was not only professional, but encouraging. God bless all the wonderful staff of this branch, I highly...