Exit Art — Attraction in Longboat Key

I am not a person to write reviews however my interaction with Exit Art and the owner Debbie along with Debra was so far beyond what a consumer should experience I felt it was necessary and a duty. I was in from out of town and stopped by their store as part of a leisure walk with a friend. I ended up finding $450 worth of clothing and paid to have it shipped directly to my home with the help of Debra. After two weeks of not receiving my purchase I called the store. The owner Debbie was not able to find my order and said she would look into it and call me back. After several days of no response I called back. No one was able to find my order and they had planned to reconstruct my order from their copy of the receipt. Over the next week and after a series of several confusing phone calls I was told that my order was being shipped to me minus one of the pants I had picked out because they no longer had the pants. I received my order yesterday and not surprisingly it was not correct. I called to talk with Debra about my order being wrong, again, and was met with an attitude and arrogance. As a business owner myself I find it saddening that consumers have to experience this amount of incompetence and disregard in the marketplace today. If you are on vacation in Longboat Key and want to have a nice relaxing stroll through their local stores, I highly recommend you pass on browsing...

I’ve picked up a few pieces in person (all jewelry) when I was living in the area. Now currently live in Boston so I don’t get to go in person but have placed serval orders recently since I’m on a bit of a jewelry kick over the last year. My first online order was last summer. I was so excited to get new pieces from the store. Then the next day I found out I was going out of town for work for a few weeks. Bummed that I wouldn’t be able to bring my new items with me. I sent an email just asking if there was anyway they would make it before I left. Debbie to time to call me and tell me no fears she would get them right out. Two days later I was on a plane with my new sparkles. Top notch customer service every time. Jewelry that is a bit different and out of the box in the best way. I’ve been rocking my link chains for over 10 years now and have no plans of stopping...

I cannot say enough about how pleased I was with the customer service received! There had been a mix up regarding shipping due to a postal strike in Ontario Canada and my item was mistakenly returned to the store. A simple phone call and before I knew it the items were re shipped to me, no questions asked. I even received a personal follow-up email giving me details of the new shipment. They truly go above and beyond. Also, the packaging and items ordered were beautiful.Truly a...