Deseret Industries Thrift Store & Donation Center — Attraction in Los Angeles

A former employee here, I really enjoy the cheap prices and overall good products, the only problem that I had was with certain customers who created a stressful and hostile environment by not following our directions when we brought out new merchandise. As previous reviewers have said good luck finding something good with those types of customers. Another thing that could be fixed would be if management provided security and safety guidelines for their employees and fellow customers to make it a more pleasant experience. I also find that the top floor (clothes department) is a calmer environment than the bottom floor. As a customer though i find it pretty chill most of the times and nothing out of the ordinary. They have really cute dresses and skirts that are very thrifty!! Although it is a second hand store there are a few new items with their previous...

I really like this thrift store. I have been there twice now, about 6 months apart, and have had a great experience each time. As mentioned there are 2 levels, clothing upstairs and household stuff downstairs.

The staff are really nice. I mainly go for clothes, but was eyeballing some furniture today, which they had a decent amount. The clothing sizes have been kept in order on the racks for the most part, making it easy to find my size. I have found great stuff each time I have gone, from a nice rain coat, dirt cheap, to a very nice complete dress suit setup and a couple of tshirts for dirt cheap.

I'm not sure what the people with negative reviews are expecting. This is a thrift store after all, not Santa Monica Place or Fig At 7Th. But you are going to have issues with people every now and then...

FILTHY, STINKING RESTROOM! And limited, difficult store access—had to ask (and wait for) an employee to unlock exterior door to let me in, and again to LET ME OUT(!) when leaving, and to escort me to the elevator for both downstairs (restroom) and return trip. VERY unsafe—for everyone, but especially for people with disabilities, and especially if emergency evacuation is needed. A setup where we have to ask—and then wait—for someone to LET US OUT is NOT #BarrierFree #Accessible planning.

I really expected better of Deseret Industries! (Are these dangerous conditions considered “okay” because this location is in a “low income”...