Fuya Massage — Attraction in Los Angeles

This was, without question, one of the most degrading and infuriating experiences I’ve ever had at a business. First, they refused to honor my Groupon, blatantly lying and claiming they don’t accept them. When I showed them their own business listed on Groupon, they brazenly said, “That’s not us.” The dishonesty and disregard for customers were shocking.

Then, they falsely claimed they don’t accept credit cards, only to subject me to a humiliating verification process when I paid with my Chase card. It was clear they had no intention of treating me fairly.

But what happened next was beyond belief. After a subpar massage, the employee blocked the exit, physically preventing me from leaving until I tipped. When I handed over a generous tip, instead of a thank you, I was told, “Next time you come, make sure you bring more money for tip.” VERBATIM. The entitlement, the disrespect—I was appalled.

And to make matters worse, they are illegally charging credit card fees, which is a direct violation of California Civil Code Section 1748.1, making their conduct not just unethical but unlawful.

As an attorney, I will not stand by while this business exploits its customers. I will be reporting this shameless establishment to the proper authorities, and I encourage others to avoid this place at all costs. Their behavior is unacceptable, and I will ensure it does not...

10/10 experience. Incredible customer service, clean, and peaceful ambiance- definitely come here if you want that full message experience. I had Mia as my masseuse and she did her THING! I told her my problem areas (definitely recommend) and she wasted no time. She soothed my pain right away with her soft, healing hands and all I could think about was hoping it would never end. The hot stone massage towards the end was my favorite part. Will definitely be...

The more I read about the demand for tipping and saying it’s a language barrier as excuses the more I rather not make an appointment for my husband. It seemed like there’s no language barrier when asking for money. This is one of those places BBB should take a look at. Gives other massage places a bad rep THINKING THEY ARE...