Couldn't even get an appointment for an evaluation.. there are soooo many hoops and obstacles to negotiate that its nearly impossible.. but even after i did everything they required, also more than any other boarding facility and without leniency on the Influenza vaccine shortage they refused to give me a review date until after the week after I needed boarding. Why make it impossible for potential customers to use your service?? especially when there are many other boarding options available in LA. I went to K9loft and had an evaluation the next day and a reservation for the time I needed.. sure it was more expensive but it was also hassle free. Wagville's list of requirements are a barrier and the woman I was trying to work only added to the the difficulty with to get this appointment. I made intentions clear of when i needed boarding.. and they literally gave me NO options but to go elsewhere. I don't understand how they stay in business, being so...
Read moreThis place is pure awesomeness for my puppy Fergus. I visited a few doggy day cares but was most impressed with Wagville because of their facilities and staff. Their attention to detail and wonderful caring way with the dogs is always evident and I saw it from the second I went there for an evaluation with my pup. They pick up on little things, like when my puppy developed a little rash, they noticed and let me know right away. I also witnessed a dog and its owner being turned away in a most professional manner because the dog presented a safety issue to the other dogs. They really do pay close attention to this daily. My only small complaint is the location can be tricky to get in and out of with heavy traffic but it’s a small annoyance to put up with in exchange for terrific service and staff :) thank...
Read moreWagville is the best! We found ourselves in need of daycare and boarding for our little guy, and Wagville was an answer to our prayers. It’s been 2 years now and I am still impressed with how consistently amazing they are. Jill at the front desk is super on top of it and I always rest easy knowing that my dog is in the best of hands with the caring staff. They genuinely love dogs and go above and beyond to make your pups feel safe and comfortable. My guy was turned away from the first daycare we tried because he was too nervous. Wagville was so helpful in his transition that now he wags his tail...
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