Iāve said it once and I will continue to say it: I LOVE coming here, everyone is super nice and always makes you feel warm and welcome. Matt is by far one of my favorite associates in there. Having him wait on me is always fast and efficient, and heās one of the easiest people to talk to. Spencer at the front desk is always a joy to talk to, and has the well deserved title of being one of my favorite people at Rise. 2/6/25 update: since their move the store has gotten twice as big and there are even more registers and products available. Come be apart of the RISE Family, youāll be welcomed in with open arms and wonāt want to shop at another dispensary
3/29/25 update: Jared was great and the service was fantastic as always
7/21/25 update: amazing service as always. Hugo is an amazing budtender, gives great conversations. And always finds a way to connect with his patients, whether itās talking about video games, anime, or even just giving a compliment. Youāll always walk out with a smile on your day. Every day at Rise is a better day and the people there truly make a difference
Ā Ā Ā Read moreTo prefaceāleaving a review is highly atypical of me. However RISE (Mechanicsburg), specifically, woefully deserves these words. The customer serviceāarguably untouchable. Staff are consistently, and genuinely, engaging and knowledgeable with every interaction. Which is evident from the moment you enter to the moment you exit. Case in pointāJamie (staff member)āwhoās immensely personable, precise, customer-focused, inclusive, and an absolutely wonderful conversationalist. Most notably, his ability to execute the transaction without it feelingāwellātransactional. Listen, unarguably, if he isnāt already a manager or a person in leadership, he should be! As with any business natural processing/order issues arise, nonetheless, the staff are always timely in response and transparent with consideration to resolution. The ONLY reason I have to not rate this location as 5 star, respectfully, is the lack of curbside option. Which is a missed opportunityāalbeit for security or regulatory reasonsāfolks love optionsā¦curbside options. And Iāll say it once more to the back of the roomāCURBSIDE OPTIONS. But hey, this welcomes the opportunity for growth! Nonetheless, as long as RISE keeps this same quality of staff (Jamie), service, and attention to detail as the Mechanicsburg location, then they shall continue to get my...
Ā Ā Ā Read moreSuch great service at rise tonight⦠well all the time but today was extra. I got there right before closing and hate being that girl, but I was. And then saw the new location and All of the products and was looking around while I waited in line. There was a small issue with my order, which was caught by the employee, so she was taking care of that while I looked around. I didnāt feel rushed at all, and she was very informative on all of the products as well. I added an extra item to my order and they helped me realize I had birthday points that I could use and other points as well. Very helpful. Jose and Mesg thank you for being so patient and helpful with the last-minute customer. I know sometimes at the end of the day all you wanna do is just get out of work and get home, but I never had that feeling like you wanted me to leave. I was not rushed at all and they actually thanked me for being patient and I was like, please Iām thankful for you cause Iām Always the hassle. Great customer service guys!! Iāll for sure be back at this location on the...
Ā Ā Ā Read more