Liberty Ministries Thrift — Attraction in Lower Providence Township

Never quite been spit in the face by a retail establishment like I was at Liberty thrift this past weekend. My quick story --

I found some books in the bins they have outside. I grab a few books out of these bins almost every time I go and they usually charge me 25cents to 1 dollar. I pick a few books including a few comic books I found at the very bottom of the bins that I planned to give to my son. As I approach the register a woman with a headset comes out from the back and grabs just the comic books and explains to me she can't sell them to me?... She basically explained, in slightly more words then I am going to type here, that the comic books have a resale value higher than that of the bin in which I found them in and that they need to research the books on the internet and they can "call me when they have a price". You're reading this correctly, a women from the back of the store stopped me from buying something mid purchase because what I was buying had too high of resale value then the bin I had found them in..in a thrift store. After I dug and found these items at the very bottom of one of their bargain bins! A guy in the back of this place sitting on eBay probably buzzed into her headset to not sell me the books. The other books I found in the bin? Sold them to me no questions asked. Moral of the story is this: Liberty Thrift is pricing items roughly 20-30% lower than what you are likely to find for on eBay and running their store like a Boutique rather than a thrift store. You're better off shopping online than here. Sad reality of thrifting these days is most thrift stores do this. I just never expected to be denied purchasing items because they essentially didn't do their research on how much they could over-charge based on internet resale value. Hope the little money you made on those comic books is worth losing a long-time customer. I won't be...

I'm revising my older review, dropping 2 stars. This used to be a favorite stop to look for clothing, crafting and holiday finds. The prices on clothing has gotten outrageously high. Many articles are damaged, and unless you examine every piece carefully, you will come home with unreturnable sweaters, etc. with holes, tears and runs. Whoever checks clothes as they come in is doing the organization a disservice.

Christmas items are priced ridiculously high for donated - they get them free - items. I resisted getting into an argument over whether Christmas pütz horses were Christmas items and therefore on sale or not. There are no bargains. They are trying to compete with eBay. And if you're looking to resell items, you'll have to hunt. I've spent a lot of money at the Collegeville store. I think it's a good cause, but after seeing quality go down and prices rise, I'm done...

Had a terrible experience with Liberty regarding furniture pickup. I scheduled a pickup service with them for couch removal and took off work so I could be at home when they came. At 11am on the day of the pickup, they called to tell me they were on their way. I waited and waited but no one ever came to the door. At 12pm I called the number that called me - no answer. At 1pm I called them again - no answer. Finally I called the main line for Liberty Ministries Thrift and they told me that the driver already came, knocked on the door, and left when there was no response.

I did not once hear a knock on the door, and the person never called me when they arrived at my house! So frustrating and I will never use this...