Texas Tech University Student Housing — Attraction in Lubbock

My niece moved into their dorms this past year. When she first moved in (august) the ac didn’t work for 2 weeks and students were having heat strokes. Then the fire sprinklers went off and damaged many students laptops and property and flooded her floor. They were told to stay out of the dorms until the water was cleaned up. It was past midnight before that happened and they didn’t even offer to put them up in hotel rooms. Now, we have freezing temps in Lubbock and the heater is not working. Called 3 different number and was finally told it needed to go through a request ticket on the website and they weren’t really sure how soon they’d be able to get to it. Didn’t seem to concerned about it either. 😡. The campus police is great at giving out tickets but terrible about helping the students with their safety, as far as reporting robberies and people getting mugged, they’re...

Housing is a terrible, unhelpful department. They intentionally try and mislead you and they're rigid in these ridiculous rules that they enact arbitrarily. They refuse to fix their terrible and inefficient online presence, and they use this online time selection system which always screws up. Then they don't even try to help you when their system malfunctions. I hate...

Very rude. If you need to talk about housing they're just gonna send you back to your residence hall to talk to someone from there even if you already talked to them about it. They won't help you at all unless youre moving into a suite style more...