WARNING!!!! My father gave my family a Country Coach motorhome when he moved to a retirement facility. The motorhome was stored in an air conditioned airplane hanger & is in pristine condition. I live out of state and because of the distance I decided to sell the motorhome. Joe at RV Outlet agreed to sell the motorhome through consignment. Prior to pick up of the motorhome I hired an RV inspector & a diesel mechanic to do a complete check & tune up on the motorhome. After Joe picked up the motorhome he informed me that the motorhome was having mechanical issues. His mechanic quoted $5,000 for repairs (new gas tank, slide out replacement, new key). Joe advertised the motorhome & sent me the listing. A buyer put in an offer well below value. Joe advised me it was in both our interests to accept. Joe sent me a signed promissory note on 2/9/25. The promissory note states I would receive payment within 45 days of the sale 2/9/25. After 45 days passed I inquired several times on the status of payment. Joe told me he had not received payment from the lender because they were short staffed & behind. On 5/2/25 Joe stated that the money from the lender was wired to him & he will pay me that week. Joe contacted me that same week and stated that he did not received payment from the lender & wants to make partial payments to me until he can pay me in full. Joe told me because the lender International Credit Union of Omaha is in Nebraska it can take longer. After further research I found out no such lender exists. On the Florida Highway Safety and Motor Vehicles site there is no lien holder listed on the title further proving that there was never a lender or a payment we were waiting for. It is now 121 days since the “sale”, I have not received payment, communication, or documentation of the bill of sale from Joe or any representative of RV Outlet. We have filed a complaint with the Better Business Bureau and are taking legal action against RV Outlet for...
Read moreWhen our family decided it was time to buy our first travel trailer we found exactly what we were looking for at RV Outlet, and at an AMAZINGLY low price. We easily scheduled an appointment with Joe to come see it. Joe was very responsive at all times of the day and answered any questions we had. When he met us at their Lot.we immediately felt relaxed, didn't feel like just another number, and felt none of the pressure of one of the bigger lots. Once there we saw other options we would consider, but ended up going with our original choice. The financing they help coordinate could not have been more easy. When we went to pick it up,they was perfectly friendly, trustworthy, and accommodating. He helped explain everything we needed to know about our new purchase, the process, and worked with us to make the sale as smooth as possible. It felt like two neighbors working out an agreement to borrow a tool rather that a major life purchase--easy and relaxed. From the day we found our trailer through their site online til we were driving away in it was just a couple days. As we pulled out I turned to my husband and told him I can't believe how easy that was to buy a trailer. True story! Thank you Joe and best of luck to you going forward. It's not every day we'll encounter someone looking for a trailer or RV, but when we do, we'll definitely steer...
Read moreMy mom me and husband.Drove 9 hours and thirty five mins to RV Outlet LLC, In Orlando Florida. your talking about two women and 3 kids and husband to go buy a Motorhome. Honestly we were very nervous, we did not know was to expect. Well just when i arrive I notice Right away that I was not dealing with just any rv dealer. I found what you see on line and what they tell you on the phone is exactly what you should expect when you arrive. He also did a video chat walk through before we made the way here upfront and honest, they were very friendly with us , they Treated us like we were part of the family. They went above and beyond to give us great quality service. Joe. Explained every little detail to us. which helped a lot Honestly they were very Professional with us. Do not regret for one second making That trip. Thank you Joe for making us feel comfortable. He Took extra effort to Call And Text to ensure Our ride home went as perfectly as planned. And days after.Isn’t that something a company that actually cares after they get your money! I strongly recommend Rv outlet For your next RV...
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