Frank Webb Home - Malden — Attraction in Malden

As an architect, I have specified products from Webb for years, but had never directly purchased products for myself. I recently moved to a condo that needed gut renovation of the bathrooms and partial renovation of the kitchen.

I worked with Deb Dumel to select the fixtures and fittings, and her knowledge and expertise of the details was invaluable in preventing mistakes. This project included a walk-in tub, and Deb patiently worked with me to specify the fittings and figure out the plumbing, which was good because this was the first time my plumbing contractor had encountered a walk-in tub. She was key to a successful project.

We ultimately had three deliveries to my 6th floor condo and the deliveries were well coordinated and the delivery person was careful and polite. I also picked up part of the order at the warehouse and the warehouse staff were excellent.

The knowledge and quality service that Webb provides is invaluable, even to a...

It's really beautiful when you realize the people who are assisting you at a store really love their job. That was so clear from my interactions with the associates at Webb. Deb, Ashley and Lauren were just so helpful every step of the way. They were able to guide me toward the correct product for my condo as opposed to a house. It was so refreshing to feel that while they were helping you, they were happy to be helping you. Thank you so much Deb, Ashley and Lauren. And ,also, the warehouse guys. They were great when I went to pick something up. It was a wonderful experience all around. Webb---you have a beautiful store here in Malden with exceptional employees. Thank you. A very gratified...

I had the pleasure of working with Kate Carpenter during my bathrooms renovation, and I couldn’t be more impressed. From start to finish, Kate was incredibly courteous, attentive, and professional. She took the time to listen to my needs, offered thoughtful suggestions, and ensured I had everything necessary to complete the project despite many changes on my side. Her knowledge and willingness to go the extra mile made the entire process so much easier. I highly recommend working with Kate when you...