Woodcraft of Manchester — Attraction in Manchester

Two stars are for the variety of supplies offered. I would give zero stars for the customer experience.

I don’t like leaving negative reviews, and I am willing to give this place another chance however my first visit wasn’t very pleasant. The staff wasn’t helpful at all. In fact they seemed to go out of their way to ignore me, even when I had questions. I am not a confrontational person so I left after over 30 minutes of no customer service. They are the only wood craft store in the area, and I don’t know if that is why they feel they can do whatever and people just have to deal with it. I will give them another try. Hopefully, the second time will be better than the first. If not, I will just buy my...

I ordered a mesquite lamp on Etsy that came in broken. The hardware was bent, the wooden foundation was cracked through, and the stain was distorted by the bubble wrap, after failing to properly cure. I had considered using my refund to hire someone to fix it, but after getting a few quotes, I brought it to Woodcraft to see what they'd say.

They set me up with all the materials and tools I'd need to fix the breaks. I had a little bit of experience helping to work with wood, but none on my own. Several of the gents there were willing to listen to what I wanted, answer questions, and make their recommendations.

Because of their help, my lamp is now fixed and proudly...

I bought a used tool that had a wood handle. It was rusty and a mess. It had a weird looking wood handle and looked really old. I was hoping to have it identified by its strange wood. I called woodcraft because I live in manchester. They asked me to take pictures of the wood and email it them. They took the time to research the wood, they then identified it and said it’s a very rare brazilian wood that’s around 150 Years old. They did all this work knowing nothing was in it for them. 5 star. Mom and pop...