Extra Space Storage open a new facility in McKinney on Custer Road recently – January 2025. I spoke with Tyler about renting a storage locker he gave me the prices showed me specific lockers. I told him I would call him back in a week or two, which I did. He was not available when I showed up at the facility so I dealt with Brandan who was present. I mentioned to Brandan that I had spoken to Tyler and had already viewed the units and knew which one I wanted it. He gave me a price that was nearly $30 more than what Tyler gave me and then I went on the Internet and got a third price. I understand that this particular location is new, but the company is not so it is on Incumbent upon ownership or upper management to ensure that everybody, including the Internet is on the same page when it comes to what is available along with the pricing guidelines. Brandan ended up handling it and charging me the same price that I was originally quoted, so all worked out in the end, but, as a suggestion for other prospective customers, I would suggest that you make sure that what you’re told is reality. Overall, the facility is extremely clean. Because it is brand new, and the choices of lockers and locations are very well laid out. I would recommend the...
Read moreExtra Space Storage at Silverado and Custer in McKinney, TX is hands-down the best storage facility I’ve used. The location is super convenient, with a back entrance through a nearby neighborhood that gives you quick access to Custer Road—north or south—without having to wait at the busy intersection. Huge time-saver! The facility is clean, secure, and well-maintained, with a covered breezeway that makes loading and unloading easy in any weather. Whether you’re looking for climate-controlled storage or just an affordable, easy access storage unit near you, this place delivers. Nathan and his team provide excellent customer service and made the move-in process smooth and stress-free. If you’re searching for top-rated storage units in McKinney, this is the...
Read moreMoving is already super stressful, so I really appreciated how easy everything was here. The location is super convenient and really clean. I was having trouble with the lock and the manager was so nice! He went out of his way to come show me how to open it. I looked at a few other places before picking this one, and I’m so glad I went with it. Everything was quick, simple, and just made the whole process way less overwhelming....
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