The Veg Palace — Restaurant in Frisco

I visited the restaurant for lunch today after reading the many good reviews but was disappointed. I ordered the unlimited thali option for two, for which I paid $12 more than the limited option, but I didn’t get refills. The one single server trying to serve everyone eventually just lied to me that they have run out of food (Lie because the food items kept coming out for Thalis of new patrons who ordered it). He was in such a hurry every time he moved past our table that there was no time to even ask him for refills properly. All the other many servers in the restaurant were not even looking towards us. I was literally ripped off at this restaurant. They serve ghee and a couple more things to every table, but no one cared to put it on our table. They didn’t serve us water at all, and we had to wait 5 mins after our thali came to be able to get some spoons and forks. Over and above all this, the taste of the food was just okay and don’t go by the pictures of the thaali you see in the photos section, they don’t serve that many things at all. The worst thing was that there was a dirty small plate already on the table when we arrived and I moved it to the outside of the table, but no one ever cleared it. I understand the restaurant is relatively new, but this level of inefficiency for the prices charged is just a joke. Never coming back and I recommend steering clear of this place. There are much better restaurants offering better taste and service for the same cuisine...

Avoid like plague…. The worst experience I have ever had in any restaurant!!!! They total forgot our order and made us wait until at least 1 hr before we could eat any thing. In between we talked to 5 different folks who kept noting down our order but no results. More over they assume u know telugu and keep talking to u in the same language. If u expect only telugu customers to come to your shop then why put in an English name to your shop. Final nail in the coffin was one guy who came to check on our order and when we told about the sheer mismanagement he kept smiling and laughing!!!!! When paying the bill they tried to give to 20% discount along with some free food. At that point I was furious and i paid full amount and told them I will leave a truthful review.

I am very sure most of the 5 star reviews are put in by their friends and family of owners. Actually all these fake 5 star reviews are doing more damage than good because folks will come to shop and leave bad reviews when they see the food and service are not worth no where near 5 stars at all... Look at all the reviews its either 5 stars or 1 star. Think of yourself how can that be .....

Totally unprofessional and unmanaged shop.

At one point when they understood our frustrations they told they will try to check with the chef to rush in the order to which another guy replied they will not listen. They have a team in the kitchen who will not listen to the...

I had an awful experience. I love exploring food at different places and was excited to visit a new restaurant in McKinney. However, my visit turned out to be a huge disappointment.

First, they weren’t prepared—70% of the menu wasn’t available, so we didn’t have the option to order what we wanted. Instead, they recommended what was available.

Given the limited choices, we ordered Karvepaku Gobi and Crispy Corn, both of which were excessively oily. The Mysore Masala Dosa was decent, but the chutneys and sambar were tasteless, lacking salt, and absolutely terrible. It felt like when the chutneys and sambar run out, someone just adds water to make up for it.

The ultimate disaster was the Methi Chaman and Zeera Rice. The Zeera Rice had raisins in it and was way too oily—it was definitely not authentic Zeera Rice. The Methi Chaman was just boiled paneer with a pinch of methi; I can’t even describe how awful it was.

For my child, we ordered Chole Bhature, and I’m pretty sure they used canned chickpeas. The curry was dreadful.

To make matters worse, they forgot two of our dishes—Special Fried Rice and Telangana Veg Keema Biryani. We felt fortunate and asked them to cancel those two.

I don’t typically leave reviews, but this experience was so bad that I felt compelled to share it. I hope they will improve the taste and service to make it worth visiting for...