We have celebrated our son’s 3rd bday there. The place is good for celebrating bdays as it will be reserved fully for the party and not for the outsides. We had a party time of 1.5 hrs which included 45 mins play and 45 mins party time.
Kids enjoyed a lot but the party manager on that day was very rude and grumpy as she threw all the cake toppers of my son’s bday cake in the trash. It had spiderman toys and rings for which the kids were waiting to wear at end of the party. But She threw all the party items in the trash without even asking us like the bday number candle which was unused, unopened juices, unopened chips, unused party table cloth.
She was in hurry and didn’t even mind asking us about the items before throwing . My kids were very happy on that day but as soon as they learned after coming home that she threw all the cake toys in the trash that were supposed to be in the cake box but it was not there they both started crying, which was really upsetting. I called them told about this behavior of hers. Overall its a good party place. The part manager was in hurry since we came there and was disturbing us in every 5 mins asking for the cake cutting. Literally she was asking us in every 5 mins wheather do you want me to cut the cake and distribute us. C’mon who on the earth will ask the party manager to cut the cake by herself and not the bday kid??? Literally she asked us do you want me to cut the cake like in 1000 times….. what the hell was that?? Why on the earth would anyone want her to cut the cake insted of the bday boy??
Also if she felt that we may exceed the party time then she should have asked us politely that would you like to purchase an extra time but instead she was annoying. We know that if we exceed the party time we would have to pay more.
I am little late in writing the review as we had some personal thing due to which i was unable to write it since the party day. FYI we celebrated our son’s bday on October 15th.
Also my husband gave 35$ tip to her, Which i think was a waste of money after realizing all these...
Read moreSo we went in with the mindset that we could use the play pass at any location, that's our fault though. So we didn't get to use our play pass this time. Then we were told we had to sign another waiver for this location, this would now be the 3rd waiver we've signed in less than a year since new management, so just a slight annoyance but it's fine.
The biggest issue I had was that we found a used bandaid on the ground after it had just opened and the music choice. You would think that since they now incorporate the time to clean in between playtime's now where there was none until new management, that they would clean up a very noticeable bandaid sitting on the floor where a baby or toddler might pick it up and do who know what with it.
They were playing songs that were inappropriate for little kids in my opinion. They played that abcdefu song as well as the song by Billie eilish "everything I wanted" which is a super deep and dark song. I personally enjoy these songs but I don't think it's the appropriate place to be playing songs like that.
Overall, my daughter enjoyed her time with it all which is what matters in the end but I just wanted to bring to light out experience as parents. What we expose our kids to really...
Read moreWe recently celebrated our son’s 3rd birthday at Play Street Museum McKinney, and it could not have been a better experience!
From the moment we arrived, the staff was so kind, attentive, and genuinely excited to help us celebrate. They made everything feel seamless and stress-free, which is such a gift when hosting a toddler birthday party.
The decorations and setup were absolutely adorable—the space was decorated beautifully, and every detail felt thoughtful and intentional!
The museum itself was clean, safe, and the perfect size for little ones to explore without feeling overwhelming.
Our son and all of his friends had the best time playing and pretending. As parents, we loved how easy the entire process was. The staff took care of so much behind the scenes, which allowed us to truly enjoy the party and focus on making memories with our son. Our guests were so impressed and kept commenting on how fun and unique the space was.
We are so thankful to the Play Street team for helping us create such a special day. If you’re looking for a place to host a party or even just a fun outing for your kids, we can’t recommend Play Street Museum...
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