I really wanted to give Paradox Catering & Consulting 5 starts but unfortunately there was an issue between the written contract and the services rendered. I pre-paid for all NON-alcoholic drinks to be provided to my guests at my wedding. It was brought to my attention by several guests that they were being charged for NON-alcoholic drinks. My mother brought it to my attention that several guests including some children did not have a drink with dinner and that when she sent my niece to get a bottled water she was asked for $1. I did not contract with another beverage vendor for my wedding, due to I wanted both alcohol and non-alcoholic selections available. I approached the bar tenders on 2 separate occasions inquiring about the matter and it was stated to me they were following the instructions given to them. I did not have my cell phone available to me so therefore I was unable to reach out to my contact person at Paradox. Approximately 45 minutes to the wedding ending I was informed that individuals who paid for NON-alcoholic beverages were refunded. I am not certain how they kept an accounting of the transactions, but later screenshots were sent to me that approximately 16 guests received a refund out of 68 in attendance. The day after the wedding I reached out by text message to my contact person informing her of the situation. A meeting was scheduled post-honeymoon by telephone. I explained in details the situation to the upper management number provided. I was offered $150 refund (which I clearly declined). I felt it was only right the manager refund the $6 / per person x 42 that obviously did not get a beverage since only 16 people (which no one at my wedding has verified a receipt of refund) were served. I do not think that $252 is unreasonable amount to request from a service that was given $1267 for a service not provided. I understand that small business are difficult and I am very fair, and it is the business responsibility to communicate the contract to their employees not a bride or groom. 3 STARS for Poor customer service and failure to complete...
Read moreReflecting on the time that I almost died from food poisoning working an event that Paradox catered and realized, perhaps 1 star is too harsh. For you see I gained an experience I, and nobody on that site, will ever forget. I reference how bad that catering was at least once every two months and this was years ago. I still have vitriol and a general feeling of "These people should never be let near food or the public again" but honestly I feel that maybe they just haven't found their niche. For instance perhaps they would function better using their cooking skills as a government contractor, the government could feed their food to terrorists as a form of torture. Of course thats if it doesn't kill them first. Paradox catering truly lives up to their name, as I cannot figure out how these people cook food with the quality of mexican water and still be...
Read moreParadox Catering went above and beyond for our event! They worked with me to create a custom menu tailored perfectly to our needs, and every single dish was a masterpiece. From the first bite to the last, the food was absolutely mouth-watering—flavorful, beautifully presented, and cooked to perfection.
Our guests couldn’t stop raving—everyone was over the moon with the food! The variety, the freshness, and the creativity in every course made the entire experience unforgettable. The attention to detail and the way each dish burst with flavor left us all wanting seconds (and thirds!).
If you want catering that is not only professional but also memorable and delicious beyond words, Paradox Catering is the one to choose. They turned my vision into reality and made it even better than I could...
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