Dream A Little Dream (specifically owner Darryl) truly impressed me.
I never envisioned furnishing my first baby's nursery exclusively online, but I was left no choice given the circumstances at the time. The inability to view anything in person presented a few challenges, especially because I wanted to combine pieces from different manufacturers while maintaining a very cohesive/intentional display. Who knew there were 1,000 color variations of "White" furniture?
Anyway - I located a crib that I wanted online and the crib manufacturer's site listed a handful of local shops I could purchase from.
I had several questions relating to the crib/color matching/the manufacturer/etc. I decided I'd call the local shops to get some answers with the intent of hopefully ordering accordingly. I live in downtown Chicago, so I started calling the most nearby stores (that I was already familiar with).
The first couple shops I called left me feeling a bit uneasy. I could have gotten past the fact that they quoted me delivery times upwards of 12 weeks out and obscene delivery costs (because I really loved the crib). BUT, the fact that they couldn't confidently answer my questions relating to the item's coloration, product line/manufacturer made it difficult to commit.
So I decided to venture just outside the downtown area and call Dream A Little Dream. Owner Darryl answered the call and almost immediately lifted a giant weight off my shoulders. He was so refreshing to speak with. It was the difference of speaking to your run-of-the-mill salesperson vs. a true industry expert who actually cared about client concerns and satisfaction. He even went the extra mile (without my asking) and called a representative at the manufacturer to ensure a question I had about the coloration, just to further confirm what he was already 99% sure of. I am a bit of an A-type personality and him taking that extra step to give me peace of mind really gave me such comfort.
His delivery costs were less than those of the closer-by shops (ironically) AND I saved in taxes by ordering through his Mokena shop vs. a store downtown. Win, win, win!
Beyond that, Darryl was able to offer me a substantially shorter lead time than those quoted by the other shops. He has a great relationship with various manufacturers, including the one that makes the crib of interest, and thus he felt confident he could get the product delivered within a 6 week window. The crib ended up delivered closer to 5 weeks out from time of order -- which made me so happy.
I had a few additional questions after ordering/delivery and Darryl has been completely reliable and accessible, super quick and professional with his responses.
I'd feel great about sending any/all friends/family/clients to Dream A...
Read moreLoved the entire experience from the showroom to delivery! The owner was SO helpful and gave such good advice. He wasn't pushy at all and allowed us to take our time. Probably the best shopping experience I have had! The furniture is high quality and worth the price. They were very accommodating with storing our furniture until we were ready for delivery. The delivery guys were so polite and respectful of our home. I will definitely be going back here when we have...
Read moreBest quality and value for baby furniture hands down. We compared big box stores and wasted time in stores far away but you can't beat the value offered here. Darryl, the owner, knows the products inside and out and provided a solid recommendation. Thanks again. We Highly Recommend Dream A Little Dream Nursery Furniture in Mokena for cribs, gliders and all...
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