Disappointed in this new Costco. We've shopped at different Costco Warehouses throughout the US for over 25 years. We started shopping at this new location in July, but I may make the further drive to Brighton. Our first time shopping, purchased coffee beans, asked an employee if they had a coffee grinder for customer use, she informed me that all coffee grinders had be removed from every Costco warehouse in the Midwest. After purchasing a coffee grinder for home, I found out Brighton Costco still has their coffee grinders in the warehouse. We purchased a rotisserie chicken from this location (we've purchased these for years) it was inedible, I literally fed it to our dogs. Last incident, purchased 10 items, self check out, placed items around the cart to make it easier for person at door to check my receipt. The woman at the door checking receipts counted the items and announced you have 11 items not 10, I replied WHAT! My total bill was $100, so not big ticket items - and YES she was wrong, there were 10 items. To embarrass a customer, and basically accuse them of shoplifting a pair of $10 yoga pants (most expensive item was bacon), not okay. I get it people make mistakes, but why not quietly recount the items rather than put me in that uncomfortable situation...
Read moreEdit: Removing 3 stars for them having unleashed dogs running wild at the gas station. Not service dogs, and not small dogs either. The employee that was working the location state and I quote "I don't care if there is a leash law, I own a dog and it's not my job to enforce rules around the pumps."
I talked to a manager, he agreed this is completely unprofessional. I'm not here to almost run over dogs or argue with old men who like breaking laws and endangering people. The manager did handle it well, but I just don't feel comfortable being near people who are so ok with openly breaking the law and are proud of it.
The store itself is awesome. My wife and I went on opening day. Sadly I wish they had more Asian food options. The meat looked awesome. Giant slabs of actual A5 Wagyu and other things.
The only bad part is the people. If it's busy, be ready to endure people just being jerks. The staff is super friendly when they aren't belittling you about your knowledge. Mainly the guy selling Hex Clad pans. I get you want people to buy pans but don't act like you are a god. Just because Gordon Ramsay has his name on it doesn't mean it's...
Read moreHave I died and gone to heaven? This restaurant is not your ordinary restaurant my friends, physically and metaphysically. Physically because it's also a store. Metaphysically? Well... When I first walked into this establishment my veins started pumping and yet my heart rate remained the same. My heart simply operated harder in the aura of Costco. Then I saw their menu and my hair stood nay shot right up, reaching, reaching for heaven, reaching for God? The menu is curated to a level of mathematical miracle. It's sparse and it's cheap. Real cheap. Too cheap. I got 2 hotdogs and 2 drinks. $3. It was so cheap I didn't even use the other cup. The glizzies were massive; massive I mean just look at them! 🤭 And I know what you're thinking my friends. Sure it was cheap and the food huge but was it any good? Were the dogs any good? Well here's a hint bucko: my arm is numb. Costco is not a choice. It's an...
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