Photo Pro Lab — Attraction in Napa

I have an old VHS tape that is very valuable to me. However, the tape itself snapped in two. I was worried the damage was not salvageable. Furthermore, I was reluctant to have the information transferred to a DVD because it's very hard for me to hand over such a valuable item, even if it's on a temporary basis. Before visiting Photo Pro, my emotions were mixed. It was imperative that the VHS tape be fixed, but could I really trust anyone to handle it? Finally, following weeks of procrastination, I made the visit to Photo Pro. I was immediately greeted by two people, who I believe are the owners. Have you ever met someone, only to discover within the first few seconds that you immediately received a positive vibe from such people? That's what happened to me. I met the owners, and I INSTANTLY knew I could trust them with this valuable item of mine. They were professional, classy, and especially trustworthy. My VHS tape was repaired, and the DVD transfer is incredible! I highly recommend Photo Pro. You will be glad you did business with such an establishment. They will always have a steady...

This place is horrible I had two bad experiences they were so rude and extremely mean to me they even asked me to don’t come back I was in shock they told me is not my turn when it really was I will love to call the news on them so people are aware of who they really are and the truth please go to ups or some there else they don’t deserve this business to be open the First time I brought my daughter she’s two years old she touched something and they asked me to leave to hold her hands in a very mean way I’m from Portland Oregon and this doesn’t really happen over there we have the greatest customer service everywhere you go. I work at a hospital and my family members and patients love me for who I’m for my sweetness caring and loving person I’m ! Thank you ! I will move forward with this case.I (put one star only to write my review but honestly they don’t deserve not...

First off, let me start out my saying the customer service is amazing! The friendly, knowledgable, and professional staff made me feel welcome the moment I walked in. No pressure to buy or anything. I went there getting my baby shower invitations done, and I was fortunate enough for the owner's daughter Nikha, to assist me. She was very thorough, friendly, I valued her opinions because of her tenure at the business, and mostly because my invitations, baby shower raffle cards came out perfect! I HIGHLY recommend anyone to go there to get any photo need taken care of! I've referred my family & friends so far and they have raved about it. I hope this review is helpful to everyone! Thanks again photopro you guys put the PRO in...