Bald guy with glasses (Matt?) needs terminated ASAP due to consistent rudeness and unhelpful attitude each and every time I’ve been here. The librarian in charge (Carol Macmann) is just as hateful and unwilling to help patrons with any type of requests for service. There is no customer service. My friends agree that we simply avoid this library. Pretty sad for a publicly-funded institution. The current staff of the New Lebanon branch are an embarrassment to the Dayton Metro Library system. When Carol was informed of the sorry customer service of Matt, she backed him up tooth and nail. I suspect an inappropriate...
Read moreThis is a very efficient and technology advanced library. The staff is welcoming, patient and very helpful. I absolutely recommend this location. Nice to have such a good library in a small town.
Edit 1/19/24 - daily schedule says open until 6 pm and doors are locked and noone is here at 5. Should really update that incase people are depending on using a service after they...
Read moreThank you for offering hygiene products in ALL of your bathrooms and supporting equality. There are trans men who need hygiene products, single fathers with daughters, and husbands/bfs with menstruating partners. It's 2025. Stop being afraid of tampons and normal body functions! Libraries have historically been progressive and safe spaces for all and Daytona Metro is...
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