Amazing Savings Ave M — Attraction in New York

My experience at Amazing Savings today was far from Amazing. I purchased a glass beverage dispenser 3 days ago on Sunday October 14th. I didn't have a chance to fill it until yesterday. It started to leak a lot at the spigot the second I poured cold tea into it. I carefully poured the tea back out, tightened the spigot (not too tightly though, just like the instructions said) and poured the tea back in. It was still leaking ever so slightly, so I assumed it was defective. I thoroughly cleaned out the dispenser and dried it completely over night before putting it back in the box, exactly the way it came. I did notice that the bottom of the glass was scratched up, as though it had been used and put on a cement surface. I bought another, much better made beverage dispenser at a different store, with a metal spigot as opposed to cheap plastic like the one from Amazing Savings. It was more than the $15 I originally paid, but at least it worked. Today, I looked everywhere for the receipt before leaving to make the return, and couldn't find it anywhere, but knew (thought I knew) that I could at least return it for store credit; I didn't expect my money back without a receipt.

Well, when I got to the store and explained to the cashier exactly what happened, instead of saying "no problem", like anyone would expect, she tells me that she needs to put water in it to see if it really is leaking. I have never heard of a store doing something like that, but I said ok and went to shop for items to exchange it for. After returning to the cashier, the manager (I'm assuming it was the manager, he was a heavy set guy with a yamacha) told me, it's not leaking and since it's "used", and you have no receipt, that nope, sorry, can't exchange it. Oh, and he says, since you already bought something else then you are not really trying to return this because it is leaking, but because you don't need it anymore. What's the difference? He very stubbornly refused to accommodate me, claiming that he can't resell a used item. Unless I can find the receipt. SO...if I found the receipt, then you CAN take back and resell a "used" item? This makes no sense. Way to make a loyal customer unhappy and lose them for future business Amazing Savings. I absolutely would not recommend the store on Avenue M to anyone, and would advise anyone I know of not shopping there because of their very poor business ethics. The $15 is clearly more important to this guy than...

WORST EXPERIENCE EVER.

I been buying at this location since I move 1 year ago.

I am disabled, I walk with difficulties, so I can not rush at all. On December 14 2018 at around 1:30pm I am on the toy aisle when an employee comes with a huge ladder, saids EXCUSE ME, and I replied, "OF COURSE GIVE ME A FEW SECONDS SO I CAN MOVE FROM YOUR PATH", instead of moving forward I move to the opposite side so he can continue walking with the ladder and all of a sudden he gets right behind me for no reason, and then he throws the ladder on my back, laughs and keeps walking with the ladder. HE NEVER APOLOGIZE.

I was angry I approached him and confronted him for what he did to me and instead of apologizing he started arguing with me and blamed it on me because "I DID NOT MOVE FASTER", he refused to identify himself and then he started speaking with another employee, both from India in their native language and both laugh in my face.

I am Spanish and If a situation like this happened to me, first I will apologize to the person I hit and ask if this person was fine, and I will never walk away, then I will not make fun of this person with another employee.

Then this 2 "Professionals" gang up on me and I call the manager, who instead of helping refuse to listen to me, asked me to point out who was the employee that hit me and SHE GOT ANGRY AT ME TELLING ME IT WAS MY FAULT and that her employee was walking backwards with a huge ladder and can not see who was in front of him, making this worst because Amazing Savings employee should see where he is walking. The manager, a female also from India briefly smile at her employees and told me to SHUT UP BECAUSE I SHOULD HAVE MOVE FASTER, even do I explained to her that I was disabled and due to my disability I walk very slowly.

She refused to listen and she never apologized.

I honestly do not understand why most of the male employees at this location and the manager who worked there on Friday December 14 2018 at around 1:30pm refuse to help properly and in a professional manner customers who are white...

I recently needed to find items that would make my house feel more like a home by being completely redone. This included glassware, flatware, dinnerware & things to complete a redesigned bathroom theme. Can I tell you I found things here that would blow your mind especially you searched the items you found on online sites which include amazon! All the items I found are top of the line items including an Oneida 16 piece dinnerware set for 4 ppl! It had sold out on amazon but I believe had one left on another site that retailed the item the same exact white porcelain dinnerware from the moda line for $230! The steal I purchased this item for will blow your mind it was a $50 purchase all items included and in perfect condition! This is now one of my favorite stores along with Tj Maxx & Marshall’s! Not always a home run but always go back you’ll be pleasantly surprised my kitchen is living all my new items including highball glasses 17oz & 10oz glasses each 4 piece set which amazon had listed currently for sale for almost $40 for the same set and that was each set $40! Again mind blowing prices $5.99 $4.99! Amazing is...