BKLA Kids — Attraction in New York

My daughter attended this camp for 7 years of her life and my son attended for 2 years. Since new management has taken over the camp services have gone down hill. If I could give no stars I would. They have become very expensive which I understand is to compensate for the maintenance of the facilities but there's a lack of services. For the past two years there's always a no bus service the last 2 weeks. I paid for 8 weeks of busing and got 5 weeks. As a working parent am relying on the camp to meet their end of the contract but they don't. The trip are places I take my kids to like the local zoo and not worth the money they require for trips. In the past trips were to Coney Island, Camp Getaway for 2 days. I understand that covid has changed things but that should not impact the quality of service that you are presently advertising. At this point this camp is a glorified babysitter. I also see fake reviews on here but this one is real. I really use to love this camp and what it represented. My son would love to return but I refuse to pay out of pocket $$$$ and receive $ services. A walk to the park is not a trip; playing in the sprinklers in the park is not swimming. I would love to return because they have a beautiful facility, lovely indoor and outdoor pools, but the activities...

On 12/7/2024, I saw an instagram post where BKLA was offering a discount for their swim academy for ages 5-8. I purchase the swim package that’s originally $300 but with the discount the new price was $240. My daughter and I were excited for the lessons that were supposed to start on 1/12/2025. On 1/11/2025, I received a call from BKLA stated that their contract had expired and they were relocating to another location. The other location was in a different area of Brooklyn, only offered lessons on Saturdays and Sundays, and only evening classes (specifically after 5 o’clock). This did not work with my schedule so I was told I had the option to cancel without being charged. I agreed to cancel my order on 1/11/2025. Today 3/7/2025, I have yet to receive a refund or any contact from BKLA. I’ve tried numerous attempts at outreach but their number continuously rings out or sends me to voicemail. I’ve left multiple voice messages, but to no avail. DO NOT do business with this company unless you want to be scammed out of your money. Such a horrible experience!! I would NEVER recommend anyone to purchase any service from this business. All I want is my refund so I can move forward in placing my daughter in a...

Over the years, I have seen BKLA undergo a lot of changes. Some for the better and some for the worst. My hope is that with these reviews, management will earnestly make improvements for its members. I have been a member of BKLA since 1996 ( from after school and camp ) to present day as a gym goer. Other than its convenience and staff members being so kind and helpful ( particularly David, Jade, Naim & AJ, BKLA makes staying a member difficult at times . The weights are never organized or re-racked and the weight selection is often scarce. It's a hazard and something should be implemented to reinforce that to members. Also, when will hours be extended either earlier or later?The power gym downstairs is in desperate need of repairs , as it is also another major hazard. When will the locker rooms reopen and the pool open to its normal open schedule ? When will there be classes offered besides Zumba? I will commend you all for doing your due diligence to maintain the cleanliness and the front desk and housekeeping staff never fail to greet me without a smile. I would hate to see this community fixture go away due to the current...