Dollar General — Attraction in New York

I have never in my 48 years experienced the disrespect and embarrassment I received tonight at this store. I was basically scream at by several employees because they wanted to close their stores early. They locked their doors at 7:45 pm. I walked over using my cane because of a disability I have to get something essential I needed. I asked the employee can she please allow me enter to purchased this item. She said no and for me to come back tomorrow. She allowed two customers in just before me and I waited while she let the another customer in the doors after she refused me. I live in the Bronx, Hunts Point which is was known to be a highly populated latin community but is changing. The community is still biased to hiring diversity in the workers even though the neighborhood has changed. So if your not Spanish you find yourself mistreated and discriminated by customer service and in the work force. To continue. I went to the door ask her again can I please enter and she realized that I saw her let someone in after I asked her prior. She opened the door and began rudely and aggressively talking. Her words were we want to go home and I should have came early to store. It is okay to be in your feelings but to be rude and yell at a customer is unacceptable. Not only was she yelling at me several employees were yelling. And thats when I became angry because I felt threatened and I was being attacked. In my defense we exchanged words I kept stating there is no reason for you to be rude or yelling at me in front of everyone. Her words were to be exact was I don't care I should have came earlier and to get out. Then she threatened to call the police. I am a 48 year old man with disability and walking with a cane and I'm being yelled at by several employees, embarrassed, told to get out and threatened to have the police called because she wants to go home. All I could think was what kind of hood and ghetto mess is happening. My thing is I respect you're closing your doors but at what judgement you are basing to allow or refuse people in your stores if you locked your doors. Discrimination and Racism. Black man Chronicles in America. I'm going to fight this all the way. It's time to lawyer up. I'm so glad this store is under surveillance and recorded. I'm also going to my councilman and community board meetings as well as a petition. We have the power to change things make a difference. If we pull our money out, write, contact corporate, go to community meetings we will be heard. Lord knows I wanted to deal with this differently but I held my tongue. Dollar General you have not heard the last of me. If anyone cares to follow me leave a reply. I will make a change even if I have...

I hate to bring this to the internet because this store carries my favorite chips that you can’t find anywhere else but….I gotta keep it real. I came in here yesterday 7/13 looking for snacks to pack for work. I ended up in last aisle near the registers. This specific aisle has the fresh foods like salads, strawberries, bananas, bottled water and refrigerated juices. This same aisle had 1 bag of potatoes left so I picked up the potatoes to see if I wanted it and saw a big roach nest underneath it hiding. It was a whole family of roaches. The big ones that give birth, the medium ones and the tiny babies all piled up on each other under a bag of potatoes. They all began to scatter I couldn’t believe my eyes. Not gonna lie that caught me by surprise so I jumped back and screamed alittle. When I turned around a store employee was right there behind me stocking stuff near that fridge with the premade Starbucks Frappuccino bottles but I didn’t say anything because I feel like they already knew because of course if there’s one roach nest I’m sure more are nearby in another corner. At least their roaches got some type of discipline and hide in one spot when customers are there I guess lmao but all jokes aside y’all gotta fix this asap. Roaches chillin in the open food aisle during the day is crazy. Imagine at night!

Oh yeah another extremely positive thing about this store is the security guard is really kind and always greets you when you walk in. I love his amazing customer service! Please give him a raise! The cashiers are nice too! It’s hard to find this type of customer service in the Bronx so definitely 5 stars for the hardworking employees. ⭐️⭐️⭐️⭐️⭐️ I hope the management buys everyone free lunch...

Go to this store about four to five times a month and always the same scenerio, you have these big metal carts and pallets full of merchandise on floor blocking the aisles that you are unable to get through with your shopping cart, so you leave your cart there just to get through the mess to get where you think your item should be but it's not on shelf because it's still either in the big metal cart or on pallet that's blocking the aisle still shrink wrapped. I do not ever see anyone working the floor. It's sad because i like shopping at dollar general, decent product good prices. But this store especially needs someone who knows how to manage the store and staff. Now let me talk about customer service. It's sad that a few bad apples gives the rest of the team a bad reputation. I asked the young lady if she would know where i can find a certain item and she right away said no. I asked the other cashier who was finishing his shift and he kindly went to get the item i asked for, and when he went to get it, it was right behind the cashier i originally asked first. She is what you call a big time worthless slacker. And as for the store manager "Ricardo" what a loser! I love shopping at dollar general, decent product and good pricing. But this stores is beyond help, it needs a miracle. Get a real manager and mature grown ups...