Rainbow Shops — Local services in New York

I will never step into this store again. Bought a pair of shoes a few days ago and went to return them because they weren't fitting right in my heels with socks on. I was told I couldn't take them back because they were dirty on the bottom. Ok...but I have been shopping at Rainbow for years in different states and I have seen shoes returned more dirty and used than mine were. Not to mention they didn't give any of those customers problems. I didn't argue because one I didn't want to waste my breath and two that was one of the worst customer service experiences I have ever dealt with. Not to mention when I was at the store buying those shoes I witnessed a woman fall because of lack of proper signage letting customers know to watch thier step. She was fine and didn't want me to make a big deal about it. So I just gave her my number and said if she was more injured and had to go to hospital or doctor and wanted to report it to the store then I would be willing to say what I saw. I myself had almost tripped but caught myself. This step encompasses almost the whole shoe section and into the racks downstairs. No where is posted to watch your step. This store is dangerous and doesn't have very good customer service. I'll go else where and not back to this...

Seen this pink fur coat that I absolutely wanted and definitely planned on buying. I noticed it had an alarm on the opening where i was unable to try it on. I took it to the register where I guess the manager was and asked can he remove it so I can try it on. I took it over to where there was one mirror and tried it on. The manager watched me the entire time. I seen other coats that caught my eye and tried them on for a second. The manger immediately came over and asked was I buying the original pink coat I came to try on. As if I was gonna steal it. Him and his associate were just staring at me, so I told him to just take it. Literally did not want to spend my money where I was being profiled and rushed. I definitely will not step foot back...

While I was on the line waiting to pay, I saw a package of marker that cout my eyes. I held it and not realize it was open. The manager yell at me saying that I cannot open the package. I felt like a kid. I pay for it and then gave it to him and told him, this is...