Seven Joy Spa — Attraction in New York

Honest opinion. A friend and I went here last night to get the head & scalp treatment. We were asked to change into robes (which were slightly damp) and were walked in on several times while getting changed. I can see from the other reviews this is something that happens often. I felt the head and scalp massage was very lack luster. It just felt like she was scrubbing my head the entire time. At one point I felt I was borderline being waterboarded from the amount of water being poured over my face and onto my eyelids. The treatment also lists a foot massage but I did not receive a foot massage, only a “leg” massage I guess you could call it. When it came time to dry our hair, they took one look at my curly hair and were confused. They kept trying to push me to just leave it wet but it’s been very cold lately and I didn’t want to risk getting sick by going outside with wet hair. The lady that manages the front desk then told me it would be an extra $10. For curly hair? Ridiculous. While they were drying my friends straight hair, several customers came in for their appointments so she had to keep running back and forth. It sounded like they overbooked their head & scalp treatment room and the customers were upset and left. Lastly, during our entire treatment the lady’s did not stop talking. And talking loudly and with purpose. This was not a relaxing spa at all. I wouldn’t consider...

I’ve been wanting to try the hair and scalp massage for quite a bit. After seeing all these wonderful reviews, I paid a visit today not only was the masseuse 20 minutes late when she walked in not even on I’m sorry or an explanation. They don’t offer you anything to drink. They don’t ask if you need to go to the bathroom basic simple customer service that every other spot I’ve ever been to offers. But I do have to say she did a nice job massaging the scalp the neck you got a mini Full body massage and a face mask. It was nice personally I wouldn’t do it again. I don’t need somebody washing my hair for an hour, but what really bothered me was when they offered to blow dry my hair I said OK please straighten it and I’ll pay the extra $10. The man whips out a brush with about 20 pounds of blonde hair on it that is not only disgusting and unprofessional. It’s unhygienic so they’re literally using brushes on people without cleaning them and I don’t want to hear we go to salons because every salon I’ve ever stepped foot in has clean brushes I will not be returning and I do hope they change their customer service and definitely those brushes. ** update-im not sure what products they use but they dried out my hair! I m not sure how this place has good reviews? Like whats the base level for great service??...

No offense I would not go back. The head massage was him basically just scrubbing and scratching my head. The robes me and my friend were given were one size fits all, only they were swimming on us. The workers barely spoke any English, which how do you conduct a business this way? Also, he was going sooooooooo hard on my body, neck, and head that I was literally talking myself through an anxiety attack hoping he didn’t injure me. Are they even licensed? I opted out for the facial but was still provided with steam, from a steamer that was on the floor and then around my face. If I said something, the 2 workers then started talking in Chinese. The best part- I didn’t get a blow out and they didn’t even brush my hair ONE BIT before getting up. My hair was soooooo knotty it took me a good 10 minutes to brush my hair and I could make a wig out of the hair. When I left I had a headache so bad that I had to go to sleep because he was pressing so hard on my temples. It’s my own fault too for not speaking up but still. This was truthfully the least relaxing massage I have ever had and I’m sorry to have to be the...