IPIC Theaters

Went to iPic last night for the first time since the pandemic, and was extremely disappointed with the service received. Drinks took forever to come and tasted watered down when they did arrive, I understood there were other patrons just getting sat as well so the delay was understandable and didn’t complain. Finally ordered food I got calamari and my boyfriend got the mahi tacos with no jalapeño pineapple salsa. What came out was barely edible, the calamari tasted like dehydrated rubber bands. The tacos came with the jalepeno and pineapple pieces anyway, something that can’t just be picked off so we placed an entirely new order. We ordered a burger with truffle fries and the Buffalo egg rolls. This time around the food was 10x better however even though I asked for truffle fries, I received sweet potato fries. When the food was brought I reminded them I ordered truffle fries, they told me the kitchen was closed and he’ll see if there were any regular fries “laying around” ? and never came back. I even asked for a ranch dipping sauce when placing my order, when the order came, and finally halfway through my meal just to be asked by my server “oh they didn’t bring you one?” idk who they was supposed to be, but I had already asked him 3 times...when I said no I never got it, he said “oh well our kitchen is closed so that’s probably why, everything is put away”. Our server also brought us the wrong drink after my bf asked for another Cadillac margarita, twice and tried to tell us “it practically was the same thing” after placing the cup down and saying “casamigos right?” which is the drink I had ordered when I first got there. Then told us that he could not return it because it was the last drink of the night as everything was closing. I normally go here for the luxury movie experience and what we got was far from that.