12 Chairs Restaurant and Banquet Hall — Attraction in Northfield

12 Chairs Restaurant and Banquet Hall is a superb establishment. The owners know the business like the back of their own hand, and are very experienced in the art of throwing a grand ball. My now wife and I were looking for a place to host our wedding reception. After reviewing many options at other places, it became obvious that most places in the wedding business seemed to be trying to take advantage of our situation. The owners at 12 Chairs are completely the opposite. They deal with you honestly and everything is agreed upon up front. They take your event upon their reputation and it really shows. 12 Chairs helped give us the greatest night of our lives while making everyone feel like they are truly family. The food was great and high-class, the decorations simply fairytale. Reasonably priced, their business is the business of unforgettable memories. They will give these to you provided you respect their rules and occasional hunches. Always trust their predictions and go with the flow on a few things because they have orchestrated many many celebrations. I, a local guide for the Cleveland area, will never hesitate to recommend them to anyone in the market for a big celebration. Thanks a lot to everyone who worked there to give...

My daughter booked this venue one year before her wedding and gave a deposit. Details were discussed and agreed upon. Two and a half months before the wedding my daughter met with them to pay balance in full and sign the contract. The venue person was very rude and told her “things have changed”. Saying she gave her a good deal before and now she can get more money for the same date. So she increased all the prices and added additional expenses and also changed the details of the venue. She told my daughter if she didn’t like it that she would have one week to find a different venue. Later the same day, her fiancé asked “IF” they decided to get a different venue, how much money would they refund? The lady from the 12 Chairs was very rude and told him that “SHE” was cancelling their venue! She cancelled my daughters venue and kept their $600. deposit!!! I DO NOT RECOMMEND...

This place seemed great at first then when it came time to finish planning they changed EVERYTHING! Added charges that weren't there at first and were very rude! And if I didn't like these changes that I should find somewhere else. Then I asked "IF I change venues, could I get a refund?" Instead of answering that question, THEY canceled the event and said I canceled, when I simply asked a question. So they canceled me 74 days before my wedding and kept the deposit even though THEY canceled it. The worst part is I planned this with them over a year in advance. I would not recommend this place if you want respect. In my opinion, do...