Best Gyros — Restaurant in Northfield

I ordered to takeout....Most expensive gyro ever. Everything is a la carte (separate) No combos! My gyro was $10.49!!! I thought fires came with it, nope! They charged me $3.50 for fries! I ordered mozzarella sticks that came to $6.00 and there were only 6. They had no soda fountain. That's disappointing. Charged me $1.78 for a Coke. Total bill was $21.97!!!!! Ouch. For a gyro and some fries? Fries a the cheapest thing you usually give fries with the purchase of a sandwich...$21.97!!!! I could have ordered the same thing at Arby's for half 5he price. I mean this is fast food. Hell, I could have sat down in a nice restaurant and for one person could have had a steak dinner for $5.00 more. The lady asked me if I wanted to leave a tip. leave a tip? That's like getting takeout at Chic Fil a and them asking you for a tip. This is fast food....I'm sorry but not every situation is grounds for tipping. I ordered take out and I picked it up and I'll clean up my own mess and used my own gas. No tip! If you waited on me as my server then okay or delivered it then ok too. Youre job is to cook the food and pass it out the door. You guys make more than 4.50 an hour (server's wages). Plus, the meal wasnt anything special. It was a gyro. Here's a tip, you prices are too high for fast food. $21.97 for a gyro and fries!!!!! It should be half of that pluses the bread was so small I couldn't fold it over to eat it sorry guys you're too expensive for...

I worked in food for a decade as a culinary manager, and in my opinion this place has become a shadow of what they once was. No attention to detail, and a staff who dosent care about their customers. This owner needs to take a good look into their poor management. For around 3 years I would order from this place every other week. Around a year ago I ordered delivery and my sauces were forgotten, I drove to the location and complained and they gave me the sauce, but offered nothing for my extra wasted time or that my food would be cold from having to back drive over, simply blaming doordash for what was obviously their mistake as a vendor. I stepped back and ordered a few months later and they didn't make the food as ordered and forgot half my sauces. I decided to give them one more chance today. Once again they forgot some of my sauces, they failed to remove things as requested, and they used the wrong type of meat on one of the items that also had items we wanted removed but were still on it. I can forgive mistakes as someone who has worked in this field, but these aren't mistakes, they are trends. In an economy where every occasion of not cooking at home is a luxury, this places has inability to serve the correct food, and a complete disregard for customer satisfaction, meaning they don't deserve your well earned money. Now I have had a terrible meal and angry fiance, thanks for a third ruined night from your...

Overall bad experience. I had some questions about the menu as I've never been here. The guy couldn't be bothered with questions and decided to be condescending instead so I took a shot in the dark and ordered a junior gyro. I went to the bathroom while they prepared the gyro. Bathroom wasn't clean, had a bad scent, not a scent as someone used it recently but more along the lines a sewage smell. The service was unwelcoming. Didn't feel like they appreciated anyone's business. Maybe they're overworked? IDK but either way, they seem disgruntled. The food was just mediocre, nothing special. Maybe, I'll give them another shot, but not anytime soon. Could be an off day. Lastly, they add a 3% "convenience" fee for paying with card; which was not brought to my attention, I just happened to see the sign after I've already paid, it isn't a very noticeable sign. It's just a shame because I'm always trying to support small businesses. But if you don't want my support then I...