I think 90% of the reviews here are fake! Because this company is terrible. They will ghost you and stop replying anytime!

I would gladly give this company a 0 star rating if it was allowed.

At the beginning they were good, they replied within a half a day, but then, they just ghosted me, they disappeared, no reply, wouldn't answer messages or calls. Terrible company, AVOID!!!

I sent at least 10 messages over 5 days and none of them were replied to. I tried for several days, I tried to call them, their voice messages are full, and they do not return calls or texts! Voice messages full?? What is going on... Several phone numbers, all the same, and some of the phone numbers were even disconnected!!! What the heck?! A company that is not trustworthy at all!! AVOID!!! They will cheat you eventually!

I can help you more than this company can! I tried to understand the import process though our messages, but they just kept saying to me, sign the contract and we will explain step by step, what the heck, really? Make it hard for the customer right??? Trust me, you can do it yourself with the post office in the US, just take your stuff to the post office and ship it yourself, especially if you only have a few boxes! It is not worth dealing with this garbage company. The price at the post office I paid was similar to what they were going to charge me anyway. And it took only five minutes at the red line in Taoyuan airport to deal with it. I worried too much! It is a very easy process, just make sure all your documents are in order before you get to Taoyuan airport. Customs were very nice, understood what I was doing and it was very simply. Buy me dinner and I will teach you myself. Avoid this nonsense company because they will ghost you eventually.

Just think about it, if your goods are with this company and they ghost you, what are you going to do? I am so glad I did not use them. They will cheat you too or leave you hanging like they did me. A horrible company that should just go away.

A typical garbage Taiwanese company that just wants to make money but doesn't want to help or assist customers. They think customers are troublesome even though that is where they get their revenue.

Again, I repeat, no matter what kind of response they give me below, because it is will a typical garbage reply, like, ooh we didn't see your messages, or didn't get your messages, or we were busy, blah blah blah, unacceptable no matter what excuse they come up with. AVOID this company at all costs! Do not consider them! Ship your packages by yourself from the post office to Taiwan. The price will be similar. Trust me, I did it! It took me 5 minutes in the red line at Taoyuan Airport to deal with the incoming parcels, two of which arrived in Taiwan at my house before I even boarded the plane in the US back to Taiwan. It is easy, you do not need a garbage company like this to help you. AVOID This company!!!!!!!