Elite Sports Factory — Attraction in Philadelphia

I held my son’s seventh birthday party event at the facility. I called and talked about the packages and what we could use to facilitate my sons birthday performance in addition to all the other activities that came with the package. When we spoke on the phone we decided to go with the three hour spectacular package for $895. This was supposed to come with the game room, the ninja Warrior course, the Nerf battle and I had asked them about the performance area and we talked about using the gymnasium. he said he would include that as well. his words verbatim were “will let you use the gym”. So I put down my hundred dollar deposit to lock in the date and everything was set.

Two weeks later I asked to do a site visit so I met Russell at the facility and he showed me everything. we went to the gym area and I was excited because the gym was the perfect place for the performance and then he told me that the one side was booked and I was caught off guard because I was under the impression that I would have the whole gym. We pivot to a different plan where we would hold the performance in the clubhouse which was significantly smaller but didn’t want to make a big deal out of the gymnasium thing even though it caught me by surprise that he booked it. Not sure if that was a mistake on their end or they just forgot that I was supposed to book it but regardless we moved forward from it and tried to make do with what we had.

Fast forward to a week before the party I make another site visit to gather information for my lighting tech for the performance. Me and Russell went upstairs and we looked at the dimensions of the clubhouse and talked about where certain pieces of equipment would go how big the stage was etc. etc. We had discussed coming in a couple hours earlier just to make sure we could set up. he said that was fine.

Fast forward to a day before the party I give sports Elite factory a call. Young gentleman picks up the phone and I ask him what is the earliest we can come in to set up. he said that they had another event earlier so that means we couldn’t come in earlier anymore. And of course this was another surprise that caught me off guard and was kind of the last straw in terms of me feeling like my leg kept getting pulled. So I told the young gentleman that I’m a little taken back by all this stuff because my original plan wasn’t even executed the way we had initially talked about it. so the young gentleman put me on the phone with Russell.

Russell and I went back-and-forth on what was recollected and ended up in a shouting match which really wasn’t what I wanted to happen. Then Russell apologized and said there was some miscommunication. I told him about me wanting the gym in the beginning and now that it was booked, it was something that threw me off guard. He said, he was going to cancel whatever gymnasium reservation was there and let me have it. Although I didn’t want to kick anybody out , technically he told me that we could have it in the beginning. So of course I took advantage of the offer because now the performance for my son’s party would be in the location that I originally wanted it to be.

We spoke for another couple minutes and agreed upon a price which was $2500 for everything. We went from $895 to $2500 just to add the whole gymnasium space for my event. I’m not necessarily complaining about that but I am putting it down for reference.

Another thing that happened was my mother and her cousin were sitting down and they overheard the staff talking about how much we had paid and saying that we didn’t pay enough. The words verbatum were” they only paid 2500? WHAT!?? they should have paid more”. Hearing that story from my mom was very discouraging as well. I really do like what they offer but i just can’t say good things in regard to how we were handled.

I will say that the event went great. The kids were happy everybody was happy everybody had a good time despite all of the things that happened. Thank you to staff who helped a lot. if you book I’m sure your party will...

This post long over due but My son had his 10th birthday here nerf game room and ninja. They have a host with you entire party assisting and engaging with the kids. The owner was awesome also. They really did awesome job with Covid the place was clean and all areas was sanitize.

The space was awesome. The boys enjoyed themselves and adults did as well.

The party came with its own table setting but I had my own idea of how I wanted to set up. The host help setting up entire table and help serve she was awesome.

When It was time to clean up everyone chip in even the owner it was easy process to book and easy time frame for party.

I wanted to have beyblade challenge and they made it happen. Best party this place is gem.

I would definitely...

Five stars all around!

Had a 10 year old kids birthday party here and everything was amazing. Everyone on the Elite Sports Factory team was super helpful and friendly - truly an Elite space and team. The party was well organized to the point you felt like you had the whole place to yourself. All the kids were laughing and smiling the entire time saying it was the best party ever. We opted for a 3 hour party and during that time the kids had a nerf battle, played dodge ball, soccer, completed the ninja course, played video and table games in the clubhouse and had cake, pizza and drinks in between. They even let the parents play a game of dodgeball against the kids.

We'll definitely be back for...